National Express to offer free Wi-Fi on trains

Passengers travelling on the GNER-operated East Cost Mainline train service will soon have access to free Wi-Fi during their journey.

Coach and train company National Express, which has been awarded the franchise previously operated by GNER, has announced a number of new service initiatives, including extended Wi-Fi service to all passengers, even if sitting - but more likely standing - in standard class.

In 2004 GNER was the first InterCity train operator to provide Wi-Fi on trains using a combination of satellite and 3G mobile technology. The network was completed in 2006, linking London, York, Leeds, Newcastle, Edinburgh and Aberdeen but only First Class passengers enjoyed free access.

From 9 December 2007, when National Express takes over the service, free wireless internet coverage will be extended to the entire train as part of a package of changes that will include a new website providing a "one-stop shop" for entire journeys; smartcard tickets, print-at-home tickets and m-tickets via mobile phone; mobile phone real-time travel information delivered to mobile phones; and car parking payments by mobile phone, using a system which remembers payment details and car registration.

National Express Group chief executive Richard Bowker said that the new operator hopes to make travel simpler.

"We have an exciting package of innovation and investment aimed at making these services attractive to many more people," he said. "We will offer improved reliability, more trains and seats, easier ways to purchase tickets and an updated catering offer."

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