Storage Expo: Law firm gets email management as a service

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International law firm Taylor Wessing has recently extended its email storage, archiving and management software as a service (SaaS) to handle archiving over a ten-year period.

The upgrade will replace a specialist, internal archival server and extend the unified email management of all internal and external emails and systems used by the company's 1,200 users in its UK, French, German and Belgian offices.

Tim Hyman, head of Taylor Wessing's UK IT operations said: "The incumbent archival server was originally due to last for five years but - due to the magnitude and growth of email traffic - we have outgrown it in just two years."

He said that the new arrangement allows the law firm to "offload all the hassle of capacity planning for the next ten years without sacrificing any of the control, as we can search, retrieve and manage all emails for our desktops".

And the extension of archiving services validates the decision to outsource this mission-critical part of the business to specialist email SaaS provider, Mimecast 18 months ago.

"No other vendor could offer the combination of email security with business continuity to deliver always-on email in a single solution," he said. "Providing our clients with 24-hour continuous contact via email is fundamental to our business."

Hyman added that the email service has allowed staff to continue to communicate by email even during planned or unexpected power outages and server downtime. While Mimecast has also enabled the consolidation of storage, security and continuity requirements, to reduce costs associated with on-site hardware, software and maintenance.

Another advantage of the ten-year service is that the firm now relies on Mimecast to capture all the forensic data around email transmissions that may be necessary as evidence admissible in court in the course of its legal work or to demonstrate regulatory compliance.

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