Moss Bros smartens up IT management

Moss Bros is smartening up the management of its IT estate with new asset management software.

The branded suit retailer, which sells brands including Calvin Klein, Blazer, Ben Sherman, Pierre Cardin, Van Heusen and Moss Bros, will be implementing the new software to manage 3,000 IT assets from desktop PCs to mobile phones in the coming weeks, with phase one due for completion by the end of January 2008.

The company has signed Staff&Line UK, the UK division of the IT management software publisher to install its EasyVista suite across 170 sites in the UK including its head office and main distribution centre.

The deal, for the web browser-based EasyVista Express, includes discovery, usage, asset management, change management, service management and a self-service portal and has been certified as IT infrastructure library (ITIL) compliant.

Brett Gobler, IT manager for Moss Bros said: "We are a very dynamic and forward-looking organisation and it is because of this that we knew we needed to review our IT requirements and upgrade to a much better solution to meet the demands of the business."

He said the implementation would deliver "one of the few products on the market that integrates all IT management needs in one solution," adding "many other products that we looked at had one or two modules but needed complex integration with one another".

Gobler also said: "The great thing is that EasyVista is based on ITIL best practices and processes which will help us to implement an ITIL framework into our organisation."

The new software will help Moss Bros to adopt new ITIL practices in areas such as the service desk, change management and asset management.

Miya Knights

A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English.

Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.