Five firms chosen to supply ID cards
By Nicole Kobie,
"[Cooperation] can be rather woolly and loose, so we've put in place hard, tangible mechanisms," Crothers explained.
And nor is it just about service level agreements or timelines, he stressed. Any firm that does not keep with the project's code of practice will be given a warning. If they have not improved after six months, they will be out of the contract at "little or not cost" to the IPS, which would be no small thing for a £500 million contract, Crothers stressed.
For more details on the ID card programme, check out our timeline.
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