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Sheffield Teaching Hospitals NHS Foundation Trust Chooses Xerox for Document Management

The Sheffield Teaching Hospitals NHS Foundation Trust has announced a £6 million agreement with Xerox to optimise its fleet of imaging and printing devices. The jointly developed solution will provide the NHS Trust greater visibility and control over its printing operations, which will in turn enable it to release more funds for patient healthcare and reduce the environmental impact of its office equipment.

Sheffield Teaching Hospitals is the largest foundation trust and the second largest healthcare provider in the UK. With over 13,000 employees and over a million patient episodes every year, the organisation currently uses more than 3,200 output devices for its printing, faxing, copying and scanning needs. Xerox analysed the Trust’s output usage and identified that under its current solution, the ratio of workers to devices is 3:1 and therefore costly and inefficient. Under the terms of the agreement, Xerox will consolidate the output devices and install a fully outsourced printing infrastructure. The first phase of this approach will reduce the worker to device ratio to 5:1 and establish a framework that can achieve a long-term ratio of 10:1. Xerox anticipates that the project will save the Trust between £1.3m - £3m over a seven year period.

David Whitham, Informatics Director said: “With Xerox’s print management solution we will have greater control over our printing operation. We will know what is being printed, how much it costs and be able to provide our employees with the tools they need to work more productively. Xerox will also help us improve our recycling process by more effectively managing our devices, consumables and disposables.”

Xerox will install its own personnel on site, to provide greater service level management, increased uptime and reliability. A utility pricing model will be put in place, meaning systems at Sheffield Teaching Hospitals will be fully managed by Xerox, and a single invoice will be generated each month. Web portal access will give staff at the Trust access to printers from their desktops, as well as user guides and online toner ordering facilities, improving efficiencies in the workflow process.

Peter Romaine, Director and General Manager for Xerox Global Services, Xerox UK, said: “Xerox fully understands the relentless pressures put on organisations like the Sheffield Teaching Hospitals to meet their operational and financial targets. Rather than installing all Xerox products, our role is to optimise and then manage the existing fleet of devices. The Trust will see significant sustainability and cost improvements, allowing for much needed investment in patient care.”

By Ip_philipphaberl on Tuesday Dec 2