Coffee Republic's contactless trial a success

Coffee Republic is to rollout the use of contactless payments after a successful trial at its Canary Wharf location.

The coffee shop chain will be using the ‘OneTouch’ Barclaycard Business system initially at 16 company-owned outlets, and is in discussions with its franchises to expand the tech to their locations.

The system enables payments under £10 to be made just by touching the card to a terminal, without having to enter a PIN or sign a receipt. The tech is also in use for London’s underground system, and is expected to be used in taxis.

Last month, a payments association body said that such technology will soon become widespread.

The Canary Wharf trial, which ran until April, saw about a hundred contactless payments made each month, about 18 per cent of all credit card transactions. While that may not sound like many payments, Coffee Republic said the tech helped cut the time it took those customers to pay for their orders, helping boost service during busy times.

Martin Townshend, operations director at Coffee Republic, said that “OneTouch has helped us to remain ahead of the game amongst our competitors and serve customers as quickly as possible at the till.”

The coffee seller seems tech-happy, as it recently announced a plan to offer free Wi-Fi in all its shops.

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