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    HTC Touch Pro

By Benny Har-Even, 7 Oct 2008

Rating: $rating

Price as reviewed:£412.76 exc. VAT
Best price: £623.99

Competition in the smartphone space is fiercer than ever. Is HTC's Touch Pro as good as we initially hoped?


It’s a similar case with sending messages – all slick soft menus when in portrait, but clunky regular Windows Mobile versions when in landscape mode.

Out of the box at least, HTC has improved the performance over the Diamond, and as you press and hold your finger over an icon you can move swiftly between the different applications.

However, while it all seems smooth at first, when one gets to use the phone for a prolonged period problems start to surface. The issue is that Windows Mobile as an operating system is decidedly sluggish and nothing HTC has done on the surface can disguise this. When the phone rings, there seems to be an unnerving hesitation between pressing the answer button and the call connecting – and ending a call is worse.

Other bugs encountered include the camera application having a tendency to freeze up, and frequent ‘manila.exe’ crash messages that seems to occur when it’s asked to do too much, too quickly.

If you put up with these, you’ll find a very capable device, that’s brimming with useful features but it has to be said that there are rather too many for it to earn a recommendation.

Battery life is at least better than the Diamond but with the wealth of features on board it needs to be. If you set up to your Exchange email to push messages to your phone, you’ll do well not to have to charge every day. With light to medium use I was getting two days out of it, which while an improvement over the Diamond is less than I had hoped.

There’s much to be impressed about with the Touch Pro, and much of the time, impress it does, but the irritations of the interface of Windows Mobile and the responsiveness are never too far off, despite HTC’s best efforts.

If you’re set on, or restricted to, Windows Mobile, and want a keyboard, the Touch Pro has to be recommended as the best of the bunch. If you’re happy to cast your net wider however, we’d have to say that we’d choose a Blackberry Bold, Nokia E71, or indeed iPhone over this every time.

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3 comments

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Great review - shame about the typos!!!

A good solid review of this product, and the reviewer clearly knows how to dig below the surface to say what\'s good and not about the device.... so it is a BIG shame that there are so many sloppy typos in the article.

At times it feels like the spell checker has taken over.

Examples:
\"it\" mistaken for \"is\"
\"goes\" mistaken for \"does\"

And the classic sentence:-

\"The 165g weight though is not too though.\"

That is really profoundly \'deep\'... but I don\'t know what it means!

I give the review 4 stars out of 6
* * * * - -

By mdoragh on Friday Oct 10

1 people out of 2 found this comment useful.

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Comments system borked too?

I love the way that the comments system has escape-coded my speech marks and apostrophes with a back slash each time. Maybe there is a way to improve the comments handling system here too?

By mdoragh on Friday Oct 10

2 people out of 3 found this comment useful.

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Not happy

Nearly everything about this phone is good. Nearly! When it rings, the whole screen activates. Unless the phone is in your hand, chances are that you will brush the screen against something while taking it out of your pocket, pouch or bag to answer it. As soon as this happens, the call is lost. As I use my Touch Pro as a key business contact point, this means that my customers get a hang-up instead of an answer most of the time. The Touch Pro is not alone in this problem as a colleague has a Touch Diamond that suffers the same glitch. When I contacted HTC, I was simply told there is no fix for this problem available. It shouldn't be too hard to isolate the touch screen from the call answering button. After all, other smart phones manage to have them separate. But it is clearly too much for HTC to make the effort. My phone cost me $1000 Aus and I now have to make the most of it for at least 2 years. But I won't be going near HTC again.

By BeaconIntel on Friday May 22

1 people out of 1 found this comment useful.

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