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    Google Apps Premier Edition

By Simon Jones, 22 Jan 2009

Rating: $rating

Price as reviewed:£25 per user, per year

Cloud computing is the buzz word of the moment and Google is still the internet’s star child. But is Google Apps really good enough for serious business use? We delve deeper.


The spreadsheet module is fine for simple calculations but don't expect a speedy response with a sheet of any meaningful size. There's also quite a lot of flickering as sheets are saved or recalculated. Even a small spreadsheet takes a couple of seconds to turn a simple formula you typed into a result. Charts are rudimentary, and only in garish, primary colours, and there are virtually no tools for editing charts short of changing the title or redrawing a column chart as a line chart. If you want to publish a chart, Google gives you a snippet of HTML to copy and "paste into any HTML page" - not very helpful, unless you're adept at editing raw HTML.

For presentations, Google Apps are barely adequate. There are 15 themes, all of which look tired and dated. With just six fonts to choose from and little control over the layout of the standard blocks, slides could quickly become boring and "samey". Inserting images means browsing to upload the image from your PC, or typing a URL to copy an image from the web, and then waiting to upload it to Google's servers before it appears in your presentation. Dragging a corner of the image to resize it then changes the aspect ratio, unexpectedly squashing or stretching the image. (You have to hold the Shift key to resize retaining the correct proportions.)

You can choose for bullet points to appear one at a time but there are no facilities for setting delays or saying how words, shapes or pictures appear. Importing a fairly simple Microsoft PowerPoint presentation mangled the bullets, lost all the transitions, animations and speakers notes and let the text run off the bottom of virtually every slide. It was unusable without spending far too much time editing it to fit.

The user interface for all the applications is starkly functional. There are a couple of menus and a row of toolbar buttons. Nothing fancy but quite sensibly arranged. You've not got many places to look to find the function you are after, or to find that it doesn't exist. It can however be confusing that the same command can be called two different thing on different menus; for example, "Change Row..." and "Modify Row Properties...".

Importing and exporting

Support for importing from and exporting to other packages is basic. Microsoft Office 97-2003 format (doc, xls and ppt) is catered for as are OpenOffice ODF files but Microsoft Office 2007's OOXML (docx, xlsx and pptx) aren't supported, nor are the translations particularly accurate. There are far too many features missing from Google Docs to make a good translation of even a moderately complex document. If all you deal in is plain text with simple formatting (bold, italic) and simple headings you can probably import and export documents successfully.

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3 comments

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I don't agree to the post at all

I agree to some of these however, the productivity that you attain is far more superior to formatting issues that the author described. The collaboration and sharing is the key and this increases the productivity by miles. There is no point having unshared document for just one employee viewing pleasure with 100 options for formatting a table or having 100 different fonts to choose from that doesn't convey any special meaning or idea. I guess google focusses on functionality and usability more than visual eccentricity of microsoft fans. I guess the author misses the point completely and i guess belongs to old school of thought :)

By anshuda on Sunday Aug 23

14 people out of 21 found this comment useful.

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Google Apps Compared

Check out the following cool comparison between Google Apps, Microsoft BPOS and HyperOffice collaboration suite - http://www.hyperoffice.com/google-apps-vs-microsoft-bpos/

By Ip_pankajunk218b on Thursday Aug 27

5 people out of 12 found this comment useful.

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A Waste of Time

I gave this app. suite a good workout when it was originally released as a 'single-user' version. I fully agree with all of the comments made by Simon Jones in relation to personal access to your 'own' data. Once the connection to the Server is lost or when Google's server is down then you are 'stuffed' as we say here in AUS. Google's Ts&Cs for 'data ownership' are ridiculous and I cannot imagine any corporation's Legal Team approving its use in their operation. It's like a lot of things Google try - a good idea in the concept stage but simply unusable when it comes to a real 'production' environment. In the end, would your company like a 3rd party owning all your data - no matter how 'nice' they claim to be.

By Ip_surfrover3a2a on Wednesday Feb 2

0 people out of 2 found this comment useful.

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