MWC 09: First look at the HTC Touch Pro2

By Maggie Holland,
The Touch Pro2 is clearly aimed at a business audience. Our demonstrator said he’d had lots of positive feedback from delegates at the show who were keen not to have to wait too long to get their hands on the device. Our man in the know also said, as a flagship device, it should be available across all networks when it finally makes an appearance.
(Our full HTC Touch Pro2 review is now live).
The handset felt quite heavy to us (it weighs in at 175g) and at 116 x 59.2 x 17.25mm, it’s not the most svelte kid on the block. However, the casing is classy (the demo device was a mix of black and silver/grey, although the final colour may change slightly).
Our demonstrator was quick to point out that, size-wise, there’s not much in it between the Touch Pro2 and the TyTN II. He added that those who had held onto their TyTN II devices and bypassed a move to the Touch Pro, would likely leap at the chance to upgrade to this modern iteration.
The handset makes use of the latest version of HTC’s innovative TouchFLO 3D interface, which acts as a skin over Windows Mobile 6.1. Windows Mobile tends to have a marmite-like effect on business and consumers alike; you either love it or you hate it. From what we saw during our brief hands on, the new TouchFLO 3D software goes some way towards sweetening the bitter Windows pill for allergic users.
Word is, you’ll also be able to bag yourself an upgrade from Windows Mobile 6.1 to Windows 6.5 for mobiles when it comes out later in the year.
The Touch Pro2 we got our hands on was running alpha software so we were ready to easily forgive any quirks it served up. However, alpha or not, navigation was a brief, providing an easy-to-use, intuitive user experience. If that’s what the alpha is capable of, we have high hopes for the final version of the software.
One new treat for users is the ability to view TouchFLO in landscape mode, which depending on what you’re looking at can make quite a big difference to the whole experience.
Touch-wise, we found the 3.6in screen pretty responsive to our commands and the keyboard’s keys were a good size too. Indeed, HTC says it has more tightly integrated Windows Mobile to enlarge touch focus areas so that they are much more “finger-touch friendly.” It seems to be working.
Contacts and communications, as you’d expect, are high on the agenda. You’re able to quickly and easily access all dealings (SMS, calls, email and so on) with a particular contact just by, quite literally, hitting them. This information is viewable whether you’re in dialogue with the person at the time or not, which is a another nice touch if you’re in a business call and need to find an email to refer to in a hurry.
You should also be able to (where supported by operators) quickly call a person just by tapping on their name in an email. That sounds awfully familiar to us. iPhone anyone?
Another neat feature for business users is the conference call mode. Simply place the handset face down on its screen and the loudspeaker will automatically kick in. The phone makes use of so-called Straight Talk technology, which promises crystal clear audio quality and noise cancellation features.
If you want to add any new parties to the call, you can do so easily – particularly if they happen to be in the cc line of an email – and muting one or more people so you can privately discuss what you really think of them behind their back is also a cinch.
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By Ip_appud0f28d5e7 on Thursday Feb 19
It will want to be better that the original Touch Pro
Nearly everything about the original Touch Pro was good. Nearly! Unfortunately, when it rings, the whole screen activates. Unless the phone is in your hand, chances are that you will brush the screen against something while taking it out of your pocket, pouch or bag to answer it. As soon as this happens, the call is lost. As I use my Touch Pro as a key business contact point, this means that my customers get a hang-up instead of an answer most of the time. The Touch Pro is not alone in this problem as a colleague has a Touch Diamond that suffers the same glitch. When I contacted HTC, I was simply told there is no fix for this problem available. It shouldn't be too hard to isolate the touch screen from the call answering button. After all, other smart phones manage to have them separate. But it is clearly too much for HTC to make the effort. My phone cost me $1000 Aus and I now have to make the most of it for at least 2 years. But I won't be going near HTC again. Perhaps HTC has managed to solve this problem in the Touch Pro 2. If they havem then they own it to those of us who purchased the original Touch Pro to make the problem fix available gratis!
By BeaconIntel on Friday May 22