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    BT wants to end BBC's 'free ride' on its networks

BT has made it clear it thinks video sites need to pay up to cover increased broadband costs.

By Nicole Kobie, 11 Jun 2009 at 11:13

BT

BT is tired of the BBC and other video sites getting a “free ride” on its networks.

Last week, the news broke that BT was “throttling” the BBC’s iPlayer video streaming system at peak times, which the broadcaster said was hurting viewers’ ability to watch television online.

John Petter, managing director of BT Retail's consumer business, has now accused the BBC of getting a “free ride”.

"We can't give the content providers a completely free ride and continue to give customers the [service] they want at the price they expect," he told the Financial Times, adding it wasn’t just the BBC that was the burden, but any sites offering streaming video.

A spokesperson for BT could not confirm the financial cost of the iPlayer and other video to the ISP, but said it was clearly significant.

“Obviously we’re a big business,” he told IT PRO. "We’re raising this issue publicly, so you can take it as read we’re not talking small amounts of money.”

The BBC and BT are currently in talks, he noted, but BT is looking to raise the pressure on the BBC and other video hosting sites in those negotiations. “We’d like to have real-world discussions with content holders with where we could go from here," he said.

He noted that BT and BBC are partners in Project Canvas, an IPTV plan. “It’s a good example of how ISPs and content owners can sit down and agree on a cost,” he said.

But the BBC – and other content providers – are unsurprisingly against the idea of picking up the tab, and noted the iPlayer makes up just a small portion of online traffic.

The BBC’s technology editor Rory Cellan Jones said that he “could not remember BT ever making such an forthright call for cash,” and suggested it was an issue of net neutrality.

“So far the whole issue of net neutrality - the idea that the internet should not discriminate between different types of traffic - has not made much of an impact in Britain,” he wrote in his blog.

“Now Britain's biggest internet service provider is making it clear that, in a cut-throat broadband market, something is going to have to give - and net neutrality may have to be chucked overboard,”

He noted that “both sides are manoeuvring in advance of the Carter report” – the so-called “Digital Britain” report due next week, which is expected to lay out plans to increase broadband speeds, at a potentially huge cost.

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8 comments

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Free ride?!?

This is what annoys me. The broadband providers keep increasing the "offered" speeds, but if anyone actually picks it up and start using it to its capacity they shout 'Foul' and start to throttle. If they offer people xmb speed they should expect people use it and get over it.

By Jon999 on Thursday Jun 11

37 people out of 40 found this comment useful.

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Really

I suspect this is more about BBC supplying free competition to BT's paid TV service. I do get annoyed by Broadband providers, the adverts say watch TV download music etc. etc. Then they moan when you do. Please come on take the money, invest it, and then provide the service you promised.

By jumble on Thursday Jun 11

10 people out of 12 found this comment useful.

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Customer should pay

Why should the BBC pay, they are just providing a service on the internet. These fixed price broadband models are doomed to failure, they just don't want to admit that their service is well below what they are advertising and hoping that they can get funding from web sites and BB customers. I have found that paying for a capped service means I get a much better (QoS) service. Nothing is free or fixed costs in the long run.

By Tony9 on Thursday Jun 11

6 people out of 8 found this comment useful.

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Conflict of Interest

Well, there is no doubt that BT has a conflict of Interest here. If BT wants to charge for the Privilidge of carrying Video then it must spin off it's own service as an entirely independant (i.e. not a subsidury) company and place the same charges on it - other wise it would be necessary for the Watchdog to punish BT as it did by forcing the creation of a separate company to install and manage connections for BT and competitors. In anycase I think that BT should before being allowed to place furthur bandwidth restrictions on customers should clearly explain to each customer the nature of their physical connection i.e. Location of Exchange, Distance from exchange, Maximum Real Speed, the established contention ratio (This being the Big ONE) and the maximum throughput of the Exchange for each group of customers belonging to a contention group. A Contention Ratio works along the lines of a Party Line where two or more people shared a telephone line and could not use the line when it was already active. In this case the contention ration is based on a group, usually in the range of 20 or 50 users to 1, and this means that if the Exchange has 1 8Mbps outgoing line for each group of customers, you have between 20 and 50 customers ADSL line sharing a maximum throughput of 8Mbps. The actual speed might actually be much higher for the outbound line, but it may be equivelant to between 200 and 500 customers sharing a 100Mbps line. This might be a contributory factor to the poor performance of ADSL lines, not just technological limitations based on distance from exchange, but the fact that all those users at peak times will never actually achieve their maximum potential speed unless most other users stop using the connection. The bottom line is that the connection while theoretically fast enough to support video streaming would never be capable to support streaming of video by all it's customers. I imagine if everyone in the vicinity of a single exchange all requested BT's Video Service, BT would decline or delay most request with a feeble excuse, in that it might take weeks or months to setup, where in fact they probably would have to lay extra lines to carry the volumes of data.

By Hitman101 on Friday Jun 12

9 people out of 13 found this comment useful.

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They are already paid

The customer already pays for the traffic used and the ISP's pay each other down the line. BT just wants to collect the money at both ends and this either means that the consumer isn't paying the actual cost of what they use, or this is a case of sickening greed. What next, the Water Board wanting the clouds to pay a supply charge?

By msknight on Friday Jun 12

2 people out of 4 found this comment useful.

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BT want more revenue

The relatively accepted solution to minimise cost is a proxy / cache at each exchange. BT might even get away with asking the bbc to part fund this sort of project. However consumers have paid for a specific service and have every right to expect to receive it. This reads like BT is just trying to find an excuse to leverage more revenue from other sources.

By Ip_blub2b703de2f on Friday Jun 12

2 people out of 3 found this comment useful.

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RE:

Surely half the problem is these inline players, on the BBC news site you have to re-download every time you want to watch a video (as if you couldn't record it from the TV). YouTube is even worse, with four or five YouTube tabs left open that's a lot of re-downloading every time you open your browser. What's wrong with open download?

By lucien86 on Saturday Jun 13

2 people out of 2 found this comment useful.

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Charge for usage

Why should the content providers pay? Surely users should pay. BT has implemented a high speed uncapped pricing model, which is unsustainable. Simply make the users pay for what they use, and let them make decisions as to what they want to spend their money/download allowance on.

By DoctorDee on Monday Jun 15

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