HTC Hero review

By Maggie Holland,
Rating:
It’s hard not to get excited about Android these days. After anti-climatic smartphones a plenty of late, it’s the current golden child, save for perhaps the corporate mainstay the BlackBerry, or indeed the business rebel the iPhone.
So, when HTC announced the latest in its Android-based line up back in June, we were looking forward to getting our hands on it to see if it lived up to expectations.
The handset is available in a number of guises. In its regular form, users can get it in black or white, while it’s also available from T-Mobile under the moniker G2 Touch. Orange has also released the handset in a special graphite-coloured form. It’s the latter that we managed to get our hands on to review.
Good looking, so refined
In the main, this is a very aesthetically pleasing handset. It looks not dissimilar to the minimalist approach taken by both the G1 and HTC Magic. And that’s no bad thing.
In doing so, HTC has packed in a 3.2-inch 320 x 480 pixel screen in a lightweight (135g) and fairly svelte (112 x 56.2 x 14.35mm) form factor. It’s not too heavy or too light and there’s a reassuring weightiness in the right places without the handset feeling too flimsy or too bulky.
The back of the white version of the Hero is Teflon coated and the screen appears to be oleophobic so as to prevent the dreaded touch-screen finger marks. While it fared well compared to its peers, the HTC Hero is not impervious to grease.
In fact, there are very few design niggles. The first would be the ‘lip’. On first glance, it makes it look as if the phone has been broken as a result of an incident with an Indiana Jones-style closing door. On closer inspection, the bendiness is entirely intentional.
If you have a larger than average head, this would perhaps be ergonomically advantageous, but for the average user it’s a bit, well, annoying – although HTC reckons it puts the microphone nearer to your mouth, we’d not overly convinced.
Minimalism
It took us ages to work out how to increase the volume. Then we realised that the button we previously thought was the gateway to unlocking the phone’s back casing was actually the volume control.
The SD card too, is minimalist by design, hidden as it is beneath the casing. Other than the usual HTC Android navigation suspects (home, back search et al), the only other hardware feature of note is the introduction of a 3.5mm headphone jack, something that was missing from the HTC Magic. However, the bundled headphones are not really any use if you have average to small ear canals.
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The Hero (Not)
My husband bought me the HTC for my 60th birthday and how disappointed I am - I really don't want to find out the cost as it would totally depress me thinking of a thousand other things I could have had. The phone should have a hazard warning "not suitable for the over 60s" I went to bed with a stinking headache the first time I "tried" to use it and that was just programming in the time and date. The instruction manual is useless, we can't get on line and it is somewhat vague as to what extra costs I will incur. I only hope it gets better as I am stuck with it. How negative can that be I am very much into computers but this is really doing my head in. Regards Gill Gilbert
By Confused on Friday Aug 7
The Best Yet
In phone terms I've owned 'em all, iPhone to N97, T60 to LG Arena, and I firmly believe that despite irs faults (and it has a fair few) the Hero is the most rewarding and exciting phone to date. I just wanted to point out a few things in you review however. First the processor is 528MHz not 511, and also the Teflon coating is on the casing of the white handset not on the screen which has an oleophobic coating not Teflon. It also DOES have multi-touch, that how you can pinch and zoom, this wouldn't be possible without it. I also believe the browser in the Hero outguns that of the iPhone with its Flash support. Interesting review though, always nice to read what others think.
By pixelat0r on Monday Sep 7
htc hero
i love my htc hero. got it from gsmallover.com...which is also a really great website. & since i've gotten it, 3 other ppl from my work picked them up to! talk about trend setter ;)
By Ryan543 on Saturday Jan 2