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    Thecus N5500 review

By Dave Mitchell, 10 Aug 2009

Rating: $rating

Price as reviewed:£568 exc. VAT

The N5500 delivers a host of new storage related features, good client support and a vastly improved web interface but it’s the dual-DOM feature that catches the eye.


The Stackable feature is unusual as you declare iSCSI targets on other Thecus appliances that support IP SANs to the N5500, which can export them as network shares. We tried downloading and installing the IP camera module but this failed to work with the new firmware.

There is no user interaction possible with the dual DOMs as the appliance defaults to loading its OS from DOM1 and if this fails it’ll try the second. We tested this by physically separating the two DOMs and booting the appliance only with the primary device plugged in.

This worked fine but when we swapped it over with the secondary DOM we found that many of our configuration settings were missing. The RAID array was fine and had all our own folders and shares on it but a number of network services had stopped and all users, groups and AD settings were gone.

In the event of a boot failure the dual DOM will get essential storage back online but don’t bother using the configuration backup facility as this doesn’t include details of existing users and groups.

The N5500 certainly offers some unusual features and teams these up with a reasonable performance and a fresh new web interface. Business won’t be overly impressed with the backup features, which are easily bettered by Netgear’s ReadyNAS business appliances but the dual DOM isn’t a bad idea as it’ll get your storage back up in the event of a primary boot device failure.

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