Thecus N5500 review

The N5500 delivers a host of new storage related features, good client support and a vastly improved web interface but it’s the dual-DOM feature that catches the eye.

There is no user interaction possible with the dual DOMs as the appliance defaults to loading its OS from DOM1 and if this fails it'll try the second. We tested this by physically separating the two DOMs and booting the appliance only with the primary device plugged in.

This worked fine but when we swapped it over with the secondary DOM we found that many of our configuration settings were missing. The RAID array was fine and had all our own folders and shares on it but a number of network services had stopped and all users, groups and AD settings were gone.

In the event of a boot failure the dual DOM will get essential storage back online but don't bother using the configuration backup facility as this doesn't include details of existing users and groups.

The N5500 certainly offers some unusual features and teams these up with a reasonable performance and a fresh new web interface. Business won't be overly impressed with the backup features, which are easily bettered by Netgear's ReadyNAS business appliances but the dual DOM isn't a bad idea as it'll get your storage back up in the event of a primary boot device failure.

Verdict

The N5500 offers businesses plenty of storage capacity along with good access security. Backup features are very basic but the spruced up web interface will make management easier and the dual DOM can get your critical storage back online in the event of a boot device failure.

Chassis: Desktop

CPU: 1.86GHz Celeron M

Memory: 1GB 667MHz DDR2 SO-DIMM

Storage: 2 x Afaya 128MB IDE DOMs; 5 x hot-swap SATA drive bays

Ports: 5 x USB2 host; USB2 device; eSATA

Network: 2 x Gigabit Ethernet

Software: Setup Wizard, Backup Utility and FarStone DriveClone Pro

Dave Mitchell

Dave is an IT consultant and freelance journalist specialising in hands-on reviews of computer networking products covering all market sectors from small businesses to enterprises. Founder of Binary Testing Ltd – the UK’s premier independent network testing laboratory - Dave has over 45 years of experience in the IT industry.

Dave has produced many thousands of in-depth business networking product reviews from his lab which have been reproduced globally. Writing for ITPro and its sister title, PC Pro, he covers all areas of business IT infrastructure, including servers, storage, network security, data protection, cloud, infrastructure and services.