Focus on… Retail technology

As part of series of special reports, we take a look at how technology is changing the face of retail.

By Asavin Wattanajantra, 21 Aug 2009 at 15:35

Technology is increasingly a major part of all businesses, and it's especially important for retail.

Having the right tech at point of sale can speed up transactions, while CRM systems can help figure out what customers really, really want from their favourite shops.

As well as a cheatsheet on CRM – which has many different meanings depending on who you ask - we also take a quick look at some of the most interesting technologies in retail today.

If you're looking to see what the rest of the retail world is up to, we've got a case study on New Look's retail expansion plans, and we spoke to global giant Tesco about its security processes.

Retail news round-up

British retailers can learn lessons from US identity hack

Researchers look to retail to predict security threats

New GM cars to be auctioned on eBay

Online retail sales growth to dip in late 2009

Brits want e-retailers to be responsible for security

E-commerce sales growth slowing

Microsoft to hit the high street with stores

Internet users have trust issues about shopping online

Photos: Lenovo's 3D virtual retail gaming engine

Gartner: CDs are dead, long live downloads

Pret to roll out contactless payments