BT profits drop 45 per cent
By Jennifer Scott,
BT has reported a massive hit to its profits over a six month period this year, falling by a dramatic 45 per cent.
The telecoms company reported profits of £547 million in the six months leading up to 30 September, compared to £991 million for the same period last year.
Ian Livingston, chief executive of BT, remained confident of the business’ performance and praised the progress made in reducing overheads.
“We have had another quarter of progress but there remains a lot more to do,” he said in a statement.
“With total cost reductions of over £900 million in the first half, we have made significant headway towards our previous target of well over £1 billion for the full year. We now expect to generate at least £1.6 billion of free cash flow this year, compared with our previous target of over £1 billion.”
A lot of the cost savings have come from the sizeable job cuts the company made throughout the year, mostly from its struggling Global Services division, which showed a drop in revenues of three per cent.
Livingstone concluded: “We are investing in the future of the business with an enhanced and accelerated programme of fibre deployment and wider roll out of faster broadband speeds, all within our capital expenditure plans.”
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BYT rip off
What a co incidence.Ive closed my BT account today after just 12 months with them.
Ive been charged for items I did not order,argued with someone in an overseas call centre who just repeated herself and did not listen and had to pay more than double the amount agreed on the phone when I started the contract.
I will be looking at court proceedings to get my money back.Too large and impersonal with no accountability,
By uksnapper on Friday Nov 13
What ever happened to British Telecom
What possible motivation is there to use this company? A call centre full of people who just don’t listen to or understand the most basic questions. An email infrastructure which seems to be getting more and more unreliable by the week. Customer contact systems which in my experience are nothing more than black holes. The left hand not knowing what the right is doing. I can’t wait to sign up with a different provider at the end of my contract.
By Sard1 on Friday Nov 13