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    WordPress outage hits 10 million blogs

A data centre glitch managed to take down WordPress' entire network for 110 minutes yesterday, but the blogging platform says there was never a risk of data loss.

By Martin James, 19 Feb 2010 at 14:33

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More than 10 million WordPress blogs were offline for nearly two hours yesterday in an outage estimated to have cost more than 5.5 million page views.

The blogging platform says the 110-minute blackout was caused by an issue at one if its data centres that brought the entire network down.

In a post on its own blog, WordPress said the outage was its “worst downtime in four years”.

“We are still gathering details, but it appears an unscheduled change to a core router by one of our data centre providers messed up our network in a way we haven’t experienced before, and broke the site,” wrote WordPress founder Matt Mullenweg.

"I know this sucked for you guys as much as it did for us — the entire team was on pins and needles trying to get your blogs back as soon as possible,” wrote Mullenweg. “I hope it will be much longer than four years before we face a problem like this again.”

Mullenweg said there had been no risk that data would be lost, and no foul play involved: “all of your data was safe and secure, we just couldn't serve it.”

While the vast majority of WordPress' 10 million sites are small personal blogs, better-known examples of sites running off WordPress include Spotify, TechCrunch and ZDNet.

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1 comments

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Preventing downtime

The rise in popularity of social networking tools such as WordPress means it doesn’t take long for the world to know when a brand is experiencing an outage. Although not all outages can be planned for, simple steps can be taken to ensure services don’t collapse. Brand loyalty in the online world is far more fragile than in the real world and people won’t think twice about switching to competitors if they experience poor levels of service online, no matter how established a brand is

Owen Garrett, Zeus Technology

By Owen_Garrett on Monday Feb 22

0 people out of 0 found this comment useful.

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