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    O2 scraps unlimited mobile data deals

Data-hungry iPhone users might have to start stumping up more cash to feed their habits.

By Maggie Holland, 10 Jun 2010 at 15:47

iPhone in business

It's a sad day for many iPhone users as O2 has announced that its unlimited mobile data allowance is no more.

Instead, the mobile giant will offer new and upgrading users 500MB - 1GB inclusive per month depending on their contract. Additional data can be paid for in blocks once that allowance has been exceeded.

The news comes in the same week that Apple unveiled iPhone 4, which is expected to prove as popular as previous generations when it hits the UK on 24 June. The data charging changes will kick in on the same day as the iPhone 4's launch for O2 customers either signing up for the first time or upgrading, but they can continue to feed their data usage habits on a cap-free basis until 1 October as part of a promotional deal.

"By doing this, we are laying the foundation for a sustainable data experience for all customers and the huge possibilities that technology will create over the coming years," O2's chief executive Ronan Dunne said in a statement issued today.

O2 claims that this new pricing structure offers a "more transparent pricing model tied to usage" but many data-hungry iPhone users, used to their cap-free lives, may not agree.

“We know that customers are looking for clarity in pricing as too many offers have clauses and catches which are not easy to understand. With the wide range of Internet based services now available on mobile devices we’re providing customers with generous clear data bundles that give customers freedom," Dunne claimed.

"This enables us to provide a better overall experience for the vast majority of customers and to better manage demand.”

If you take into account the way O2 iPhone users currently use their devices, the majority (97 per cent) of them wouldn't need to fork out additional money for data going forward, according to O2.

It reckons that the 500MB bundle delivers more than twice the amount its users currently consume.

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5 comments

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UK’s Tele Coms not keeping pace with demand

I appreciate that O2 is at least being honest informing its customers. Yet this does not get away from the fact that the telecommunications Companies in the UK are not keeping pace with the huge increased demand for legitimate downloaded products. Meanwhile the OFT Office of Fair Trading should halt the miss selling of Broadband by many ISP's falsely stating unlimited usage when in fact they are not. Businesses are being affected by the restrictions placed on ‘Legitimate Downloads’ of both music and Movies due to low Gig caps. All this at time when new products, which keep markets flowing, are being seriously affected. Meantime the UK Government is seeking to criminalize all Net users to gain revenue by the introduction of new Laws. See here for details: http://tinyurl.com/35phmvt Signed Carl Barron Chairman of agpcuk

By Ip_agpcukaf6c8fb on Thursday Jun 10

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Excuse to exit contract

I guess that this significant change to the contract from Oct for someone 6 months into a 24 month contract is the perfect excuse to hand my Xperia 10 phone back with no penalties seeing as they are significantly changing the service levels contractually agreed on... will be interesting to see what happens.

By CoxJul on Friday Jun 11

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Proabably not applicable to current iPhone users

The new data capped tariffs apply to the iPhone 4 according to the O2 website. Thre has been no announcement to existing iPhone users about changing terms and conditions and the launch of iPhone 4 is less tha 28 days away .We would have heard. Rather than expecting that O2 is about to break terms with its customers I think it;s much more likely that ITPRO hasn't actually understaood what is happening. I've spoken to O2 this evening. I'm reassured that my tariff is not changing (but would change if I swap to iPhone 4).

By DrBobUK on Friday Jun 11

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Will you be affected by the unlimited data changes?

If you're a new or upgrading customer, yes. If you're sticking with what you have, for the time being at least, you are not affected. @DrBobUK - you are correct. Our story should have made this distinction clearer. The article has now been amended for clarity. The full O2 statement and related pricing changes can be found here: http://mediacentre.o2.co.uk/Press-Releases/O2-introduces-new-mobile-data-pricing-model-2a3.aspx Maggie Holland, Editor

By Ip_maggie_hollan on Friday Jun 11

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RE:

I had heard lots about these still motorolla doesn't announce any phone even the Christmas is over.I really forward these 2GHz smartphone.

By jeremiahnanderson on Monday Jun 14

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