Networking comes under the spotlight

gallery

ANALYSIS: Networking has never been the most glamorous area of technology. Characterised as having the same dominant companies (or company) for decades and remaining hidden behind corporate walls, little attention was given to the industry which ticked along quite nicely somewhat under the radar.

However, the network is no longer just the infrastructure we expect to be there, running quietly in the background. Now, the spotlight is on the technology and companies are being put under greater scrutiny by both consumers and business users.

Mobile mayhem

Studies from analyst firms Gartner and IDC have shown the exponential growth in the mobile device market. In addition to mobiles morphing from basic communication tools to mini-computers in our pockets, new types of portable products have flooded the shelves such as netbooks and, most recently, tablets.

Smartphones, tablets and netbooks can only be used to their full potential when on a network though, be it Wi-Fi, 3G/4G or broadband. What's more, consumer demand for an instant, strong and always-on connection is increasing.

The problem is, these expectations continue to grow as traffic on the network rises, potentially diminishing performance.

“Everybody here in the US talks about how bad AT&T is [but] they didn’t mention the fact that there were 27 million new iPhones put onto the network, with all of them running video, which basically crumbled the network,” Mike Klayko, chief executive (CEO) of Brocade told IT PRO.

“It is expected to be there. Yet, on the other hand Verizon, who didn’t have [the iPhone], became the perfectly acceptable network of choice.”

O2 had a similar iPhone experience in the UK. Its own network became renowned for dropping calls and customers got infuriated. Yet users didn’t take into account it was the only provider selling the iPhone at the time.

Netflix is another example in the US. Klayko cited figures which showed 20 per cent of internet traffic across the country between 6pm and 8pm is provided to this single service.

“Who had ever planned that?” he added. “So now, what is happening is everybody using [the network] is realising the importance of it.”

Under attack

Networks may have always faced security attacks, but a growing threat environment is putting even more pressure – and attention – on the technology.

With reports from security giants like McAfee and Symantec showing more and more attacks hitting networks, organisations are beginning to take a closer look at how their infrastructure is run and trying to develop a solid strategy that covers both prevention and cure.

“It is not just about what would happen if we had a breach and lost credit card details,” said Wade Williamson, senior product marketing manager at Palo Alto Networks.

“People are coming for the valuable part of your business and that is a shift from thinking 'Am I going to face collateral damage...' to 'Am I going to lose what it is that defines this enterprise?'”

Those who face breaches might decide the best thing to do is hide away from the questions. It is rarely, if ever, the answer. Sony's slow pace in informing customers following the PlayStation Network hack being just one recent, notable example.

Email to a friend

Print this page