TITUS Aware for Microsoft Outlook review

Reviews 21 Jul, 2011

TITUS Aware for Microsoft Outlook is designed to stop email data leakage at the desktop, while educating and involving users at the same time. Does it achieve these commendable goals? Dave Mitchell thinks it's a remarkably simple solution to a serious problem.

4
Price: 
£15
ex VAT per seat for 100-499 seats
Verdict: 
Businesses that have standardised on Microsoft Outlook in the workplace will find TITUS Aware a simple and cost effective method of preventing data leaks. By actively involving users and helping them resolve policy breaches it can reduce support overheads and will also educate them about their responsibilities in protecting confidential information.

Email data leakage is a constant worry for businesses but TITUS Aware (TA) takes a refreshingly new approach to this problem. Instead of rigidly enforcing DLP (data leakage prevention) policies it engages Microsoft Outlook users in the process of reviewing their emails and rectifying those that violate security policies.

We found TA simple enough to deploy as you install a small MSI package on each client system which can be done manually or via an AD Group Policy. TA supports all versions of Outlook from 2003 upwards. For testing in the lab we used Windows 7 systems running Outlook 2007.

The only other requirement on each client is a couple of registry modifications to point it at the location of the TA policy files. We manually edited our clients’ registries, but this can also be done via Group Policies for larger user bases.

An Administration Tool is provided to create and manage all policies. Each policy uses a proprietary file which contains settings that determine how the TA client component should behave and links to sets of XML content validation files.

The Administration Tool is where all policies are defined and you can apply an extensive range of content checks to users’ emails.

All the control and XML files can be stored in a central location on the network. They are then tied to each client by their respective registry entries. This allows a variety of policies to be assigned to different groups and XML files can be shared where a base set of content validation checks is applied to multiple groups.

The XML files store a specific set of content validation criteria which makes TA very versatile. You can use them to store lists of restricted external mail domains and countries, permitted mail domains, attachment controls and mail content checks.

TA offers a good range of controls over mail attachments as it can apply size restrictions and only allow certain file types to be sent. More importantly, it can scan the message subject and body plus the contents of attachments looking for keywords and phrases.

Specifications: 

Hard disk: 5MB free

OS: Windows XP, Vista, 7; supports Microsoft Outlook 2003, 2007 and 2010