Microsoft Windows Phone 7.5 Mango review

By Kevin Pocock,
Rating:
It's impossible for us to cover the "hundreds" of improvements and tweaks in Mango, but having updated our HTC HD7 through Microsoft’s Zune software, we’ve extensively tested the most important features, and come away with a very clear view.
Office
For a start, users of Windows Phone's Office Hub will notice welcome changes. The interface, split between Notes, Documents and Locations, is still easily navigated via side-swipes. You now have the ability to sync documents between SkyDrive and your handset – users had previously been limited to SharePoint support. There’s the arrival of OneNote to-do lists, which is a very handy way to keep on top of your daily tasks, and the ease of both searching and editing Office documents throughout the hub is nothing short of pleasing. Further additions include the arrival of Office 365 integration – which we were unable to test, for reasons explained in the paragraph below – and a tweak to Excel providing an AutoSum function along with notably easier cell selection.
Synchronising an Exchange account with our test phone failed due, we suspect, to a quirk of our company Exchange server.
The improvements continue into those equally crucial parts of the WP7 interface for Email. Threaded emails keep related messages neatly stacked together, while linked inboxes are an improved version of the unified inboxes in other mobile operating systems. Here, you can pick and choose which inboxes you want unified and you can have multiple linked inboxes. Each one can be pinned to the Start screen as a tile, and renamed to reflect a project or group. However, a minor downside is the inability to select a default account for sending messages – you’ll have to select an account each time, and we found that a little frustrating.
Still, some good news comes in the form of spaces now being allowed in Outlook Exchange usernames. However, synchronising an Exchange account with our test phone failed due, we suspect, to a quirk of our company Exchange server. This also meant that Office 365 remained frustratingly out of reach. We were unable to log into Office 365 since Windows Phone 7.5 it wouldn't recognise our Exchange credentials. Even erasing the account and starting from scratch didn't help.
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So much promised so little delivered
Am I alone in being thoroughly underwhelmed by Mango? Yes you've highlighted some changes, but frankly nothing that matters to me a private user - MS seem to have pandered to business users to the detriment of the rest of us. I could have lived with the email and messaging as it was even though the improvements are 'nice' they're not essential. In fact the only changes I've noted that are actually useful (and I note you haven't even mentioned?) are custom ringtones (should have been there from day one!), and the ability to search the Marketplace on the phone not just in Zune. The latter however is an APP upgrade and not even an OS upgrade.
As for the multitasking, it doesn't work as you've described, at least not reliably. I tested it going from mail, to my Twitter app, then to IE. Long press back button, and all I get offered is the program I'm already in, IE! I tried it again, Email, IE, Maps. Still only Maps offered! Unless it works 100% of the time it's a pointless badly implemented addition.
My personal wishlist is here:
http://www.kaotic.co.uk/wp7-wishlist.html
As you'll note only one of my desired alterations has been made. Suffice to say, unless Microsoft *really* pull their fingers out - and breath is not being held as they never have before - my next upgrade will most definitely *not* be a Windows handset.
By CeltiKaos on Friday Oct 21
Addendum
I should mention I have the same handset as you, an HTC HD7, mine on O2 (Although I doubt the mobile provider will make any difference). Incidentally I rate Mango 2/6
By CeltiKaos on Friday Oct 21
Delivered
For me, it was delivered. The multi-tasking seems to be working fine, I get a complete list of all open tasks, currently 5 of them.
The one thing that still hasn't been addressed is working with Exchange Servers with self-signed certificates. That still isn't working, no matter how I try and force the certficate of the phone. Android and iOS just tell me the cert is invalid and allow me to continue, but WP7 tells me it is invalid and won't let me go any further.
Other than that, I find the update very good. I still prefer WP7 to iOS, my iPhone is currently updates to iOS 5 and sitting unloved in a corner without a SIM, I use the Sensation and Mozart every day.
By big_D on Tuesday Oct 25