Inside the Enterprise: BT's revenues might be down but its hold on the broadband market is stronger than ever.
The latest financial results from BT make for interesting reading, not just for its shareholders, but for anyone with a stake in the progress of "broadband" Britain.
BT's overall revenues for the for the year to March 31 fell four per cent (although underlying revenues, which excludes the money BT makes from carrying traffic for other phone operators, did a little better). But the company's pre-tax profits grew by 16 per cent.
Three areas of BT's business seem to have done well: its global services arm, which has a £2 billion strong order book; the broadband business; and, surprisingly, landline telephones.
According to BT, the number of landlines run by the company has increased for six quarters in a row, suggesting that mobiles and VoIP services have not killed off fixed line yet.
IT professionals will be most interested in the company's broadband results. BT added 1,085,000 new homes and businesses to its wholesale (BT Openreach) network. But BT Retail, which sells broadband to end users under the BT brand, captured 54 per cent of that business, or close to 600,000 customers.
BT also revealed that its "superfast" or fibre broadband service now reaches 10 million homes and businesses in the UK, with a target of reaching two-thirds of homes and properties by 2014.
As BT stated, a 90 per cent fibre footprint would make the UK one of the best-connected European countries, but this will need a much more aggressive rollout of fast services outside of metropolitan areas.
BT is competing with other broadband providers for Broadband Delivery UK (BDUK) funds. But it will take more than Government subsidies to drive the rollout of high-speed fibre, especially to smaller towns and suburban areas that might not qualify for rural subsidies.
Analysts claim the rollout of fast internet outside of cities will be the most critical.
"The fibre schedule is good, but how much is only FTTC (fibre to the cabinet), and what about rural broadband, which is the higher hanging fruit?" asked Rob Bamforth, principal analyst at Quocirca.
He suggested that much of the growth in broadband is being driven by competition from BT's smaller rivals, such as Virgin Media. But Virgin is especially concentrated in urban and suburban areas, because of its origins as a cable TV service.
Not all IT departments like dealing with BT, but they may well have to. Ultimately, only a handful of providers have the size and scale to provide national, fast broadband services of the type businesses need to compete.
BT needs enough competition to keep it honest – but a large enough potential market to keep it investing in fibre.
Stephen Pritchard is a contributing editor at IT Pro