Train operator rolls out free Wi-Fi across South of England

News 27 Nov, 2012

Chelmsford is first station to get Wi-Fi, 100 more to follow.

Greater Anglia railways has signed a deal with wireless operator The Cloud to implement wireless connectivity at its stations across the east of England.

The deal means that 100 stations will offer free wireless internet to commuters with Chelmsford station being the first. Cambridge, Norwich and Stansted Airport will come online in the next few months.

“Since taking over the railway franchise in February, we have been focusing our efforts on improving customer service,” said Andrew Goodrum, customer service director for Greater Anglia.

“Offering our customers free Wi-Fi is an important part of this as we recognise that the internet is a vital part of people’s everyday lives.”

Commuters will be able to access wireless internet through their smartphones, tablets or laptops for up to an hour a day. Sky customers can use the service with no time limits as the service is owned by BSkyB.

“We have seen usage on our network increase at an unprecedented pace in the last two years and it shows no sign of slowing down,” said Vince Russell, managing director at The Cloud.

“To keep their customers satisfied, Greater Anglia needs a fast and reliable internet connection, which The Cloud Wi-Fi will provide, ensuring each person passing through the stations can enjoy the best journey possible.”

The Cloud already provides wireless internet at a number of venues including J D Wetherspoons pubs, Pizza Express restaurants and Silverstone race track.