Ex-Microsoft exec spills beans on Ballmer management style

News 22 Jan, 2013

A former Microsoft employee has penned a tell-all book about his time working at the Redmond giant.

Microsoft chief Steve Ballmer maintains his grip on the world's largest software company by forcing out rising stars who challenge his authority, a former colleague has claimed.

Joachim Kempin, who worked at Microsoft between 1983 and 2002, overseeing the sales of Windows software to computer makers, makes the claim in a new book about his time at the firm.

"For Microsoft to really get back in the game seriously, you need a big change in management," said Kempin. "As much as I respect Steve Ballmer, he may be part of that in the end."

Steve is a very good business guy, but make him a chief operating officer, not a CEO.

As a senior vice president in charge of a crucial part of the company's business with direct access to co-founder Bill Gates, Kempin is the most senior former Microsoft executive to write a book critical of the company, which is famous for the loyalty of its ex-employees.

His criticism echoes that of investor David Einhorn of Greenlight Capital, who called for Ballmer to step down in 2011.

Kempin left Microsoft under a cloud in 2002 as some of the aggressive contracts he crafted with PC makers were seen as fodder for the U.S. government's antitrust prosecution of the company, which started in 1998 and was largely resolved by 2002.

His book, titled 'Resolve and Fortitude: Microsoft's "secret power broker" breaks his silence', is scheduled to be published today.

Defending his position

Kempin charges Ballmer with purposefully ousting any executives with potential to wrest him from the CEO seat, which he has occupied since 2000.

He said he saw the process first with Richard Belluzzo, a former HP executive credited with launching the Xbox game console who rose to chief operating officer at Microsoft but left after only 14 months in the post, in the same year Kempin left.

"He (Belluzzo) had no room to breathe on the top. When you work that directly with Ballmer and Ballmer believes 'maybe this guy could someday take over from me', my God, you will have less air to breathe, that's what it comes down to."

Microsoft representatives declined comment. Attempts to reach Belluzzo were not successful.

Several leading executives, touted by outsiders at one time or another as potential successors to Ballmer, have left the company in the last few years, most recently Windows unit chief Steven Sinofsky, who departed in November.

Before Sinofsky, Windows and online head Kevin Johnson went to run Juniper Networks Inc, Office chief Stephen Elop went to lead phone maker Nokia Oyj, while Ray Ozzie, the software guru Gates designated as Microsoft's big-picture thinker, left to start his own project.

"Ozzie is a great software guy, he knew what he was doing. But when you see Steve (Ballmer) and him on stage where he (Ozzie) opposed Steve, it was Steve's way or the highway," said Kempin.

Kempin said he spoke to Ballmer around two years ago and expressed his concerns about his management style and direction of the company, but has seen no changes since. He said he sent Ballmer and Gates copies of his new book but has yet to get a reply.

"Steve is a very good business guy, but make him a chief operating officer, not a CEO, and your business is going to go gangbusters," said Kempin. "I respect that guy (Ballmer), but there are some limitations in what he can and can't do and maybe he hasn't realized them himself."

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it's not showfriends, it's showbusiness.

The problem at MS is that they need to keep screwing existing customers while they move over to a new Cloud business model where the customer will be king and he will not permit being screwed for much longer.

Ballmer must know MS is finished. Propping up Dell and similar outlets will fail.

Only a genius like Steve Jobs could even try converting MS -and probably fail.

The only way is for MS to fall in 1000 pieces.

NO SKILL required to work for Microsoft.

When you have a monopoly even crap software sells.

Ballmer is a stupid fat toad and he'd not do well in a real job, unless he's flipping burgers. Same with everyone is microsoft.

Microsoft for years has come across as a big bully, blundering in with bloatware and alternative version of Windows that are a disaster( Windows ME, Vista, now 8) Steve Ballmer with his arrogant manner just typifies this. Now trying to bring in their own tables & phones late in the game is it one more step in the downward slope for Microsoft? As an irritated Windows 8 user on my laptop I would NOT want it on my tablet or phone. Sorry Microsoft I am more than happy with Android AND its free and it works.
Stop your bullying of end user, we nice and friendly to them, get a version of Windows that doesn't constantly annoy me and just MAYBE I'll consider it. Its going to take a long time for the bullying Bulmer legacy to be dispelled.

Arrogant as he is smart i dont know whether to slag him off or praise him as business is business no place for the non-arrogant wallflowers so they say!!!