Deploying BlackBerry Server 4.1
10
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Remote diagnostics
In order to administer an end user, the admin needs to understand totally the user's situation. This screen shows how it's possible to pick out a user and see at a glance what their message activity has been. This should give the admin the info they need to figure out what's wrong and to perform remote diagnosis without having to bother the user too much. The device can be locked or wiped remotely. It should be noted that a user has only 10 attempts to get the password right and then is denied access.
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