Lenovo and Apple top reliability poll
By Iain Thomson,
A study of over 20,000 support calls has shown that Apple and Lenovo make the most reliable laptops.
Computer support agency Rescuecom studied the call data from its centres and cross referenced it against the market share of brands in different US locations. The results on a weighted index showed Lenovo the winner at +243, Apple at +201 then HP at +12, Dell at +4 and Gateway at -12.
"When people purchase computers they want to know about reliability," said David A. Milman, founder of Rescuecom.
"Whether it's due to hardware quality or vendor customer support, clearly Lenovo and Apple are well ahead of their rivals."
None branded hardware scored lowest in the study with just -16.
Gartner's last estimate of US computer market share for the second quarter of 2006 puts Dell at 30.7 per cent, HP at 17.9 per cent with Apple and Lenovo at around four per cent apiece.
Sponsored Links
advertisement
Latest Server Analysis & Insight
Amazon EC2’s Windows Server free version
Setting up a Windows server on Amazon's AWS is well within the reach of most IT pros, and it can even be free, Steve Cassidy discovers.
- Automation: Good for business, bad for jobs
- Q&A: Cisco on servers, storage and strategy
- 2011: The year in news
- Technology: out of stock
- HP reaffirms commitment to Itanium and HP-UX
- The future of processors is cloudy – or is it?
- IT spending: recession "knocking at the door"
- HP PCs back on the menu with Dellish plans
- Thin clients aren’t the future – BYOD should be
Latest Server Reviews
Dell EqualLogic PS6100XS review
Rating: 
- Nimble Storage CS240 review
- Dell PowerEdge R820 review
- Broadberry CyberStore 424DSS review
- Fujitsu Primergy RX350 S7 review
- Dell PowerEdge R720 review
- Dell Kace K1000 system management appliance review
- IBM System x3100 M4 review
- Broadberry Intel Modular Server review
- Fujitsu Primergy RX600 S6 review
advertisement
Most popular
- UK regulator shuts down Angry Birds scam
- Apple iPad 3 vs iPad 2 head-to-head review
- IBM bans use of Siri on iPhones
- Chromebooks: What's gone wrong?
- HP plans massive job cuts
- EMC World 2012: Tucci declares Documentum is here to stay
- Dell EqualLogic PS6100XS review
- Macs and Android under malware threat
- RIM loses its head of sales
- Local fibre broadband needs common standards
Latest News Videos in Server
Video: How to setup online data backup
PlayWe show you how to set yourself up with online data backup using popular services such as Carbonite and Mozy.
Register for IT PRO
You'll get exclusive member benefits including free whitepapers, downloads, Webinars and weekly newsletters full of the latest IT PRO news, reviews, insight and expertise.
