Enterprise Vault 1 - Xobni 0
By Benny Har-Even in Editorial
I’m a big fan of Xobni - the plug in for Outlook that makes Outlook, well, good. If you search for anything, it will bring up everything relevant in a sidebar so you can see it at a glance, show you all files you’ve exchanged, pull out contact details such as phone number from emails. Essentially it’s quite awesome. However, I’ve just discovered that Xobni 1.8 was making my life a misery.
Here at Dennis towers, all emails older than a month on the Exchange server are archived using Symantec Enterprise Vault - which compresses old emails down and opens them on the fly when needed. It’s clearly a major space saver on the servers, and works well and also means we don’t have to bother archiving on the client side, which is handy.
However, recently every time I tried to open an archived mail Outlook would simply disappear in a puff off logic - which really isn’t conducive to effective communications. As all email over a month old is placed into a vault it really was something of a major problem.
Originally I laid the fault firmly at the feet of my recent upgrade to the technical preview of Office 2010 - which was going swimmingly until I realised it wasn’t compatible atall with the Enterprise Vault plug-in. This meant a swift downgrade back to Office 2007 - at which point I encountered the crashing problem.
Huffing, puffing, uninstalling and reinstalling made no difference so there was only one thing for it - a complete wipe and reinstall of my laptop - which at least gave me a chance to move from Windows 7 RTM to final code. However, after installing Office 2007 and the Enterprise Vault plug I was relieved for it to find it working, but then after installing the latest version fo Xobni, to my horror the crashing had returned.
At this point the penny dropped - clearly it was Xobni, and not Office 2010 and its remnants, that was at fault, and a quick Google revealed this thread on a Xobni forum discussing the very issue. I had clearly been distracted by the Office 2010 installation.
Xobni is very responsive to its users, but the suggestion in that thread that you ‘don’t use Enterprise Vault’ is pretty poor. Enterprise Vault is not the sort of thing most users will be using at home - it will be the something that companies will have set up, and not a matter of choice for users.
Alternatively, one of its engineers has posted a build of Xobni that he claims to have solved the issue - though it’s older than the current version of the programme.
I can’t tell you if it works though as I haven’t tried it. Instead in the same forum one helpful poster suggested that he has solved the issue - you simply go into options and turn off the Xobni Plus auto correct feature.
And I can confirm that it works fine. I can’t tell you how great it is to finally have both Xobni working and access to email older than a month.
However, there’s no follow up on this from Xobni - simply because it won’t want you to turn off the Xobni Plus feature as it want you to upgrade to that paid for version.
This is fine, as Xobni is a great product, and the upgrade adds some good features - but it need to get on top of the Symantec Enterprise Vault issue straight away. Xobni is meant to enhance users productivity, but for those with Enterprise Vault, it’s doing precisely the opposite and that’s a shame.
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