The importance of business intelligence

By Chris Green in Reader

Posted in Business Intelligence, Mergers and Acquisitions on March 20, 2008 at 3:00 pm

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This week I’ve been out in America covering a very large business intelligence user conference.

It has been a fascinating event, both in terms of the announcements being made at the show and the opportunity it has given me to talk to users, including many from the UK, about how they are deploying business intelligence (BI) in their organisations and about how BI has become so critical to day-to-day operations.

Among the companies I sat down to talk with were Trinity Mirror, publisher of the Daily Mirror newspaper and a large regional newspaper publisher. In the interest of full disclosure, I should add that I am also a former employee of the company. However, a huge amount has changed in the 11 years since I worked for what was Mirror Group Newspapers.

Following the merger of MGN and regional publisher Trinity, the enlarged company has been engaged in a gradual transformation of its IT systems. Its shared services division, which handles the IT systems that are common across the whole business, has invested heavily in BI-based software systems to provide a real-time view of payroll expenses and profit and loss across any of the newspapers it publishes

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