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RTFM? If only I could!

By Dave F in Reader

Posted in the web, e-commerce on January 2, 2008 at 4:47 pm

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I needed to order something off the intranet however I got an error off the submit order. Being keen and eager I went back and found a link to training on how to use the ordering system - a quick click gave me “page not found”. Somewhat deterred but still pushing on I went to the IT Support page and clicked on the FAQ - “You are incorrectly registered”, try any page off the support page “You are incorrectly registered”.

So I can’t order stuff, the training pages don’t work, and now the support pages don’t work - just an hour on the phone queuing whilst a nice lady tells me “all the agents are busy helping other users” (or popping out for a smoke - and given their job who can blame them -

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