Nexus Two - The Next Generation
By Davey Winder in Editorial
Posted in Business, Blog, hardware, Mobile Phones, Google on
We’ve had the battle of the apps and now it’s the battle of the handset. But after all the hype, it has not been the greatest start for Google and the Nexus One phone - maybe we should be looking forward to the Nexus Two and all that might bring with it?
After all there has been the family of the late author Philip K. Dick apparently talking about suing Goggle for intellectual property infringement over the use of the name Nexus. Dick wrote the book ‘Do Androids’s Dream of Electric Sheep’ upon which the film Bladerunner was based, Any self-respecting geek will know that the replicants in the novel are Nexus 6 model androids. What with the Google Android OS and all, the link seems somewhat coincidental despite claiming it was used in the generic and original sense of the place where things converge. I doubt that Google will have much trouble in making any legal action go away, to be honest. However, it may have more trouble making some of the bad feeling of early adopters vanish.
It would appear that Google is learning the hard way that there is quite a difference between being a new media giant and a mobile phone supplier. Reports are coming in of forums being flooded with unhappy customers looking for support, and unfortunately often finding it. Unlike mobile operators which are well geared up to dealing with customer complaints and queries, Google is discovering that it just doesn’t have the kind of support setup that is required when selling this kind of hardware direct to the public. People are, it seems, unhappy about the email only support especially when it can take between one and two days to reply. People are also unhappy about the confusion over support when they approach their mobile network operator or the handset manufacturer, HTC, which seem to be playing a game of support switcheroo - referring customers to each other for help which isn’t forthcoming.
But some Americans are now getting a little hot under the unhappy collar because it has been rumoured that the European version of the Nexus One will be getting the multitouch support that has been much requested, and much moaned about in its absence. A reviewer in Germany is said to have been given a review model with just such support, in the form of iPhone-alike pinch-zooming, and even though this has been denied by Google on one Google Mobile help page it does point towards what we can expect to see in the Nexus Two.
Indeed, the Next Generation Nexus could also look to take on more than the iPhone if some reports are to be believed. Techwhack suggests that the Nexus Two could be aimed at taking on the Blackberry market by being enterprise ready and even come complete with a physical keyboard to replace the rather criticised virtual version found on the Nexus One.
Whatever shape and form the Nexus Two does take, I would suggest it needs to be a significant step up and offer something much more innovative that the Nexus One which has, to be honest, turned out to be just another Android from HTC albeit one carrying a Google logo on the back. Think of this as being just the first step towards speeding up Android hardware adoption, getting the Google branding out there in the mobile handset market. The Nexus One is no iPhone killer in any shape or form, but given the success in terms of both sales and media coverage I imagine that the Nexus Two and Nexus Three will arrive in fairly quick succession and Google will, as always, learn from its mistakes.
The big question is, of course, what would you like to see in terms of truly innovative functionality for the Nexus Two that might encourage you to actually buy one.
Rated: 100% (2 votes)
Loading ...Comment by LT - January 11, 2010 on 12:43 am
The Nexus may not be the iphone killer but android itself will be. Myself and several of my friends have switched. Between the four of us we have three different android devices. All of us formerly had the iphone.
Pingback by - January 11, 2010 on 11:32 pm
[…] Nexus Two – The Next Generation We’ve had the battle of the apps and now it’s the battle of the handset. But after all the hype, it has not been the greatest start for Google and the Nexus One phone – maybe we should be looking forward to the Nexus Two and all that might bring with it? […]
Comment by Davie in Dubai - January 12, 2010 on 8:35 am
From a business perspective, the biggest weakness that any of the incumbents have is that they play at the device/app level and as such are vulnerable to the cost of international bandwidth. I’ve been a big proponent of WM for years, however the cost of international data roaming is so ridiculous that I’m moving 200 plus uses to blackberry, a move that will pay for itself inside 3 months. Plus the build quality of certain WM manufactures that aren’t a million miles away from the Nexus doesn’t help any.
If Google could create the same network within a network that RIM has then they’d win hands down!
Comment by 6tricky9 - January 12, 2010 on 12:12 pm
@Davey Winder: “the Nexus One which has, to be honest, turned out to be just another Android from HTC”
Not so — the processor (snapdragon) is nearly twice the clock speed of other HTC devices, not to mention the iPhone.
“The Nexus One is no iPhone killer in any shape or form”
You can’t make such sweeping statements without telling us why!
Pingback by - January 13, 2010 on 1:43 am
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