By Mark Tennent in Reader
Posted in Broadband on April 27, 2009 at 10:50 am
Week 2 of narrowband hell, living with 21st century broadband lines at 19th century speeds.
After a good on-line moan at Cisco/Linksys, about their ADSL2+ compatible routers being anything but, one of their engineers called us from somewhere hot and spicey. She had a charming giggle, especially as at first we thought it was one of those “You’ve won a holiday in Florida”-type calls.
It was, according to her, all our fault for putting in the wrong settings. We told her the configuration we use and she confirmed it is correct. Then it became our fault because we hadn’t reset the router but as we had done that with the help of one of her live-chat colleagues we could discount that as well. Finally it was our fault because the router worked elsewhere in the UK.
This call was obviously getting nowhere and especially as two other routers had worked on ADSL2+ using the same settings. We made our excuses and left, as all good vice cops do. In any case, our ISP had told us that exchanges with Fujitsu chipsets have caused no problems but BT use a variety of suppliers with differing results.
Our ISP had been monitoring our problems with speeds on ADSL2+ and took them up with BT. He was told we had reconnected 60 times in 5 days, a slight over-exageration since it was actually 6 times as we had tried to tweak settings. Currently since the move to ADSL2+ our download speed is 70% of what it used to be but upload speed is 36% more.
Moreover, it appears today that speeds may have increased slightly. ADSL2+ is rate-adaptive for both sending and receiving, with the profiles in smaller increments than ADSL1, so perhaps we are now on the stairway to 24Mb heaven. The worrying niggle being how long will it take to get there and will it revert back to the current dribble if we disconnect the router for whatever reason? Worse still, we have been told that once switched to ADSL2+ BT will not move us back to Broadband Max.
This problem is not just affecting Linksys/Cisco routers either, Belkin users have had similar experiences. Telephone exchanges around the country are all being fitted with the new equipment which means our problem is just that of early adopters, soon it will be the norm for all BT-based broadband. Time to buy shares in router sales companies?
Not yet rated
Loading ...Comment by - April 27, 2009 on 11:06 am
i think as soon as you get the new equipment the problem wil be solved and that wont affect your businnes lever any more, anyway you have done a good jod.
Make a comment
Tag cloud
Archives
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
- October 2007
- September 2007
- August 2007
- July 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- December 2006
- November 2006
- October 2006
- September 2006
- August 2006
Most commented posts
Highest Rated Blog Posts
- Blinking Cursors (100%)
- iPhoniness (100%)
- Relevant eloquent pleading (100%)
- Frozen in Time Machine (100%)
- Moondrop to Agony (100%)
- Coding Monkeys and a Hat full of Sky (100%)
- Grrrr Growl (100%)
- Chasing the dragons (100%)
- It just sits there dribbling (100%)
- And the Winner is… Who cares? (100%)
