Getting the icons right
By Simon Bisson & Mary Branscombe in Editorial
Posted in Windows 7, Applications, Enterprise, Windows, Email on
User experience is a complex thing, with the smallest elements affecting everyone differently. Big changes in an OS UI can have significant impacts of applications that were designed to work with another version. Take Office 2007 for example. It’s a productivity tool that ends up running your online world. I spend most of my time in just three Office applications (and a web browser) - running Outlook, OneNote and Word.
It’s Outlook where the problems appear. If you’re using XP or Vista the option to hide minimised windowx from the task bar, you’ll end up using Outlook’s status bar icons to show if new mail has arrived and to open and close your inbox. It’s a simple way of working, and one that completely falls apart once you upgrade to Windows 7.
It’s purely down to the new task bar. Icons in the task bar are large and compelling. They show when an application is running, and when it’s closed. Unfortunately they don’t show an application as running when it’s hidden - so using the old “hide Outlook” approach fails. The task bar icon becomes the place to click for new windows, and suddenly your PC is running multiple Outlook instances, chewing CPU and memory, and slowing shutdown times.
There is a simple answer - turn off the hide when minimised option, and move the Outlook status bar icon to Windows 7’s new status bar overflow bubble. Suddenly you’re back to doing everything with the task bar icon (albeit without all the information you used to have). One Outlook, one window - and a task bar preview to help you find the things you need to run your day. It’s just a pity that you had to throw away all the useful information you got from the status bar.
One thing occured to me a while back: the icons on the Windows 7 task bar are large and clear - so why shouldn’t they be a tool for displaying information about running applications. After all, my iPhone uses dynamic icons to show me how many messages are unread, and even just what day it is… The keynote at Microsoft’s TechEd here in Los Angeles showed that Microsoft has been thinking the same way, and is adding subtle status icons to the task bar in Office 2010.
The most obvious was in Outlook 2010. There’s no need to keep looking at the status bar for new message indicators - they’re now an overly on the task bar. New mail shows as the familiar envelope image - but as part of the Outlook task bar icon. Read the message, and the envelope vanishes.
It’ll be interesting to see how many other software vendors start using dynamic icons in the Windows 7 task bar. It’s a technique that makes a lot of sense, turning placeholders into a means of delivering quick hits of contextual information, simplifying interactions and giving developers a new way of delivering content to users. You can imagine workflow applications that display current tasks, or to do lists that alert you out of the corner of your eye. The Windows 7 task bar will become what it really needs to be - a dashboard for your PC.
–Simon
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