By Moshe Zeidman in Reader
Posted in IT Success, business goals, Business processes on May 21, 2008 at 3:21 pm
Ahhh, the wonders of technology! I can sit and write this blog whilst waiting for an RAC man to fix my broken down car, stranded as I am, on a London arterial car park. Whatever happened to the boast that we would all be rescued from roadside boredom within 40 minutes?
The
Rated: 100% (1 votes)
Loading ...Comment by - May 22, 2008 on 10:05 am
Don’t you just love the “can I help with anything else?” comment at the end of calls when all you really want is your problem solved?
Comment by - May 25, 2008 on 11:05 am
I’d be just a little bit tempted to say ‘Well you could be a darling and bring me a cuppa whilst I wait’ when they ask if theres anything else.
I think that whilst yes technology is brilliant in the fact that the RAC people are all under surveillance and can be tracked and predicted destination times can be given, but I’m worried, when do breakdown people stop being breakdown people and start becoming ‘those people that just plug a laptop into a car or tap a few buttons and wait for the laptop to tell them whats wrong people’ (to give them their full title)? That said, this could also be good as it provides more jobs, they could hire people to be quick response people who are able to diagnose the problem in order to prepare the big lorries to come and sort it (or tow it).
… I fear my pessimistic IT teacher has had an effect on me.
Comment by - October 15, 2009 on 10:44 am
This is great article.It is also informative.I was not having any idea of it.Thanks for sharing such a useful post here…
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