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Ofcom’s Asking for Mobile Phone Opinions

By Dave Adamson in Reader

Posted in Uncategorized on August 31, 2008 at 1:57 pm

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There you go.  It’s a title that says it all.

But, to elaborate slightly.

It appears that Ofcom, the telecoms regulator, are looking for the opinions of the public as part of their mobile phone consultation process.  Specifically on areas that we feel may be over-regulated or under-regulated as well as areas that can be improved upon.

I’m not suggesting that Ofcom will put everything into place overnight.  Processes like this seem to be a massively drawn out affair and I’ve no doubt that the telecoms companies will find a way to lessen the blow to their bank balance.  I might even stick a bet on that those 18 month minimum term contracts will suddenly shoot up to 24 months. 

Ofcom themselves suggest that the number of mobile phones will exceed the number of fixed landlines in the next 12 to 18 months.  The reason for this, I’m guessing, is a pay-as-you-go mobile phone doesn’t need a credit check whereas having a landline does and, for some, credit is a bit of a sore point.  Given that part of the consultation will look at ways to improve the service for PAYG customers, we’re bound to see an increase in the number of phones.  Where will this leave contract customers, though?  Just what can the mobile industry do to ensure that contracts are more attractive to those that can get them?

Now, it appears, is as good a time as any to see what’s needed from the mobile phone industry.

http://www.ofcom.org.uk/consult/condocs/msa08/

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Comments

Comment by gwauk - September 2, 2008 on 11:01 am

Will this be a typical “government” consultation excercise?
Cherry pick responses which confirm proposed changes and conveniently overlook any opposing views/ideas particularly from users. Is this really about ensuing the EU’s proposal to charge for incoming calls are accepted?

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