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IT Depts make work for IT Depts

By Dave F in Reader

Posted in Uncategorized on January 3, 2008 at 10:13 am

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It has long been a Dilbert type theory that half of the IT department is there to make work for the other half thus keeping both halves in lucrative employment. Given my experience yesterday I might have to agree.

You may remember I spent an hour on the phone to report a problem so that I had access the support system to report a failed link to a training site which might just help with a failed order.

What I didn’t mention yesterday was that to underline the full circularity of the system my time on the phone was primarily caused by my attempt to order - can you guess? Oh yes, a phone.

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Comments

Comment by Jason Slater - January 3, 2008 on 11:58 am

Fortunately years of streamlining have fixed our problem there - I wonder how the theory applies to IT departments of 1 ?

Jas.
http://www.jasonslater.co.uk

Comment by DaveF - January 3, 2008 on 1:14 pm

Just because there’s only one of you doesn’t mean you can’t make work for yourself - I know I do frequently!

However, it does seem to be the bigger the Co. the bigger the Co.ck-up

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