a) I’m pretty sure I know what they are

b) I’m pretty sure they don’t - they never asked for either on the paper form

After a few moments of existential angst & identity crisis I just got round to being cross. I know my email address & mother’s maiden name, they don’t, how dare they tell me I’ve got them wrong!

I resorted to the phone line & a very nice lady calmed me down & asked me various questions. One of which was “what did you enter as your password or mother’s maiden name?” It transpires that the form I had saying “password” in some past or future manifestations says “password OR mother’s maiden name” . The web page quite distinctly just says “mother’s maiden name”.

Now, if you knew what I had entered as a password you’d know just how amusing it is to think of it as my mother’s maiden name & how unlikely it would be to enter it as such. However, you’ll have to use your imagination. Having got the thing sorted at last I have no intention of changing it just so I can tell the world what it was…