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HP recalls 70,000 notebook batteries

By Davey Winder in Editorial

Posted in Blog, hardware, HP on May 14, 2009 at 9:12 pm

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HP has today sent letters to thousands of customers world-wide as part of a global recall concerning potentially dangerous notebook batteries. It has been more than two years since I last wrote about dangerous battery recalls but the issue is now right back in the media spotlight it would seem. The United States Consumer Product Safety Commission has apparently received reports of batteries overheating and ‘rupturing’ which have caused minor property damage due to fire.

Here is the recall letter that has gone out to customers:

Dear Valued HP Customer,

In cooperation with the U.S. Consumer Product Safety Commission and other safety regulatory authorities, on May 14, 2009, HP announced a worldwide voluntary recall and replacement program for some of the battery packs used in certain HP, HP Pavilion, HP Compaq and Compaq notebooks. HP customers affected by this program will be eligible to receive a replacement battery pack for each verified, recalled battery pack at no cost.

We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers. We are proactively notifying you of this issue and are prepared to replace all verified, affected battery packs.

Note: This recall is unrelated to any previous battery pack recalls.

HP and the battery cell manufacturer believe that certain battery packs shipped in HP notebook PC products manufactured between August 2007 and January 2008 may pose a potential safety hazard to customers. The batteries can overheat, posing a fire and burn hazard.

To reduce the likelihood that a battery pack failure will cause damage, stop using your battery pack immediately…

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Comments

Pingback by HP recalls 70000 notebook batteries - IT PRO - May 14, 2009 on 10:10 pm

[…] News Sources wrote an interesting post today onHere’s a quick excerpt […]

Comment by Jonathon - August 18, 2009 on 9:00 am

TriGem USA unveiled the lightweight, aluminum-clad 13-inch N3400 notebook today. Weighing less than 4 pounds, the new Averatec N3400 is aluminum but not unibody like Apple’s latest MacBook line. To know more details visit http://www.i4u.com/article26068.html.

Comment by links of london - October 16, 2009 on 7:43 am

It was a very nice idea! Just wanna say thank you for the information you have shared. Just continue writing this kind of post. I will be your loyal reader. Thanks again.

Comment by jeu en ligne - October 27, 2009 on 10:44 am

I’ve got a DV6326US (model on the label is DV6000) that meets all of the specs for the recall (model is on the list, battery numbers meet the range on the list), but when I put in the number off the battery to validate, it says the battery is unaffected. I’d like to see a more specific list of what range of batteries the recall applies to.

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