to upgrades: Your questions answered

Tutorials 23 Mar, 2015 Caroline Donnelly Khidr Suleman Adam Shepherd

As Hotmail users get to grips with the new-look, IT Pro offers a helping hand with negotiating things.


Google starts Send Money roll out to UK Gmail users

News 29 Jan, 2015 Joe Curtis

Tech giant’s money transfer service will let users send and receive funds within email


Yahoo Mail outage: Engineers still trying to repair cable

News 28 Nov, 2014 Rene Millman

Yahoo Mail users still suffering ongoing outage after undersea cable cut

Google chief lays out rules for successful emailing

News 26 Sep, 2014 Rene Millman

Respond quickly and be concise, says Schmidt

BT email service outage fixed after several days

News 16 Jul, 2014 Rene Millman

BT fixes fault after users left with no email service for several days

Email banned: Now what?

Analysis & Insight 5 Jun, 2014 Clare Hopping

What are the alternative workplace communication options in a world where email is banned? logo

Microsoft in the clear over anti-Gmail ad campaign

News 26 Mar, 2014 Caroline Donnelly

ASA rules in software giant's favour over email scanning claims.

security key on keyboard

Gmail moves to encrypt all emails by default

News 24 Mar, 2014 Clare Hopping

Google changes way emails are sent, received and moved to use the https protocol by default


Cancer scare hoax email hits thousands

News 14 Mar, 2014 Rene Millman

Sick message could plant virus on computer instead

Mimecast datacentre glitch takes email services offline

News 17 May, 2013 Caroline Donnelly

UPDATED: SaaS-based email archiving vendor incurs customer wrath after service outage.

Hotmail to migration now complete

News 3 May, 2013 Caroline Donnelly migration has now been completed, with 400 million users now signed up.

Outlook - Skype

Skype preview released for UK users

News 30 Apr, 2013 Caroline Donnelly

Microsoft rolls Skype functionality to select group of users.


Yahoo Mail users hit by new round of product cuts

News 22 Apr, 2013 Michael Toso

Internet giant to shut down several online services this month.

Hotmail problems explained by Microsoft

News 14 Mar, 2013 Rene Millman

Firmware update causes temperature spike, which knocked over Hotmail and Outlook services earlier this week.


Hotmail and Outlook users hit by fresh round of service troubles

News 14 Mar, 2013 Caroline Donnelly

Updated: Hotmail problems stop users accessing emails, as Outlook migration continues.

Hotmail to Outlook automatic upgrades take users by surprise

News 7 Mar, 2013 Caroline Donnelly

Hotmail users hit out at switchover.

Password and username box

Hotmail problems prompt Microsoft service status update

News 26 Feb, 2013 Caroline Donnelly

Software giant explains lack of service status information during yesterday's Hotmail problems.

Hotmail problems blight Outlook migration as users report service trouble

News 26 Feb, 2013 Caroline Donnelly

Updated: Microsoft confirms Hotmail and Outlook are down, but fails to update service status page.

Hotmail migration starts as Microsoft begins moving users to

News 19 Feb, 2013 Khidr Suleman

Microsoft to kick off massive marketing push for email service.