to upgrades: Your questions answered

Tutorials 23 Mar, 2015 Caroline Donnelly Khidr Suleman Adam Shepherd

As Hotmail users get to grips with the new-look, IT Pro offers a helping hand with negotiating things.

I’m switching to Gmail. How do I close down my Outlook account?

Tutorials 23 Mar, 2015 Caroline Donnelly

How do I close down my account?

I don’t like Where can I complain?

Tutorials 23 Mar, 2015 Caroline Donnelly

I don’t like Where can I complain?


Google starts Send Money roll out to UK Gmail users

News 29 Jan, 2015 Joe Curtis

Tech giant’s money transfer service will let users send and receive funds within email


Yahoo Mail outage: Engineers still trying to repair cable

News 28 Nov, 2014 Rene Millman

Yahoo Mail users still suffering ongoing outage after undersea cable cut

Google chief lays out rules for successful emailing

News 26 Sep, 2014 Rene Millman

Respond quickly and be concise, says Schmidt

BT email service outage fixed after several days

News 16 Jul, 2014 Rene Millman

BT fixes fault after users left with no email service for several days

Email banned: Now what?

Analysis & Insight 5 Jun, 2014 Clare Hopping

What are the alternative workplace communication options in a world where email is banned? logo

Microsoft in the clear over anti-Gmail ad campaign

News 26 Mar, 2014 Caroline Donnelly

ASA rules in software giant's favour over email scanning claims.

security key on keyboard

Gmail moves to encrypt all emails by default

News 24 Mar, 2014 Clare Hopping

Google changes way emails are sent, received and moved to use the https protocol by default


Cancer scare hoax email hits thousands

News 14 Mar, 2014 Rene Millman

Sick message could plant virus on computer instead

Mimecast datacentre glitch takes email services offline

News 17 May, 2013 Caroline Donnelly

UPDATED: SaaS-based email archiving vendor incurs customer wrath after service outage.

Hotmail to migration now complete

News 3 May, 2013 Caroline Donnelly migration has now been completed, with 400 million users now signed up.

Outlook - Skype

Skype preview released for UK users

News 30 Apr, 2013 Caroline Donnelly

Microsoft rolls Skype functionality to select group of users.