Hotmail to Outlook.com upgrades: Your questions answered

As Hotmail users get to grips with the new-look Outlook.com, IT Pro offers a helping hand with negotiating things.

I don’t like Outlook.com. Where can I complain?

If you click on the setting wheel icon within Outlook.com, you should see a drop down menu with a Leave Feedback option.

Click on this, and you’ll be asked to select a box that best describes the nature of your feedback (“I love the new look” or “I don’t like the new look”). Once that’s done, you’ll be asked to complete a form where you can go into more detail about what you do or don’t like about the service, and whether or not you would recommend it to others.

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