Google Glass: 10 use cases for wearable technology

News 11 Feb, 2014

As Virgin Atlantic and the NYPD trial Google Glass, we look at the other potential business uses...

Google has yet to confirm a release date for Glass, but the technology is already being trialed by a variety of industries including airlines, hospitals and police forces.

Having tried the latest version of Glass, we can see the potential of the device. The ability to take photos and video as well as bring up information from the internet via the head-mounted display make Glass a powerful tool. Despite Glass still being in the beta phase, its real-world applications are there for all to see and we take a look at 10 scenarios where it will be a good fit.

1. Healthcare

Glass can make a huge difference in hospitals to increase the efficiency of staff and accuracy of treatment given to patients.

The camera will play a pivotal role - allowing nurses or doctors to scan barcodes and NFC tags to identify patients, bring up medical records and verify the correct medication and dosage is being applied. Below we can see how SAP envisages Glass could be used in combination with its HANA technology.

Surgeons have already used Glass during operations. Sharing videos via Hangouts allows them to impart knowledge to students and seek real-time assistance from specialists who may be halfway across the world.

During operations, the HUD can also provide important images to surgeons, meaning that they don’t have move away from the patient. On the compliance side, recording the surgery can be used to find out why something went wrong during the the procedure, and help settle any complaints.

2. Airports

This week, Virgin Atlantic commenced a six-week trial of Google Glass at Heathrow airport. The airline announced Glass will be used by concierge staff at the Upper Class wing, with the aim of providing a more personalised customer service.

Glass will be used to process check-ins and provide passengers with information about their flight, as well as details of the weather and suggested activities at their destination. It can also aid translation queries.


Virgin will consider a wide-scale deployment and will work on improving functionality if it deems the trial successful. Other potential applications include the ability to provide staff with details of passenger’s dietary requirements.

3. Augmented Reality 

Glass can superimpose information over real-world happenings, which will allow the tourism and leisure industry to enhance and support the customer experience.

City and museum tours can be brought to life by overlaying historicals buildings and artwork with key facts or audio descriptions. Users will also be able to take pictures and video and email the files to themselves so they can capture memories hands-free.

If Glass ends up being mainstream, as Google hopes, then a few years from now we will be living in an augmented reality world. Simple tasks like food and clothes shopping will be revamped. Apps could be developed allowing Glass to highlight the health benefits of foods and any promotions. Retail assistants will be able help customers with their queries on the shop-floor by providing information on products and checking stock levels.

Even the construction, retail and real estate agencies will benefit from augmented reality. When designing buildings, bridges and vehicles, the architects, builders and engineers will be able to pop on Glass and see what the finished article should look like, instead of relying on 2D blueprints or pictures.

Similarly, those selling or letting houses will be able to provide real-world tours without having to get clients to visits all properties. This could save the buyers/renters time as they would only need to visit houses in the real world they like the look of in the virtual world.