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Businesses are under increasing pressure to be responsive to customer demand. More and more people are turning to the internet to make purchases...

By by Roz Strachan, 27 Mar 2008 at 14:57

Speech recognition and speech-to-text software has improved considerably in recent years, but can the latest version of Dragon cut it in the real...

By Simon Williams, 11 Aug 2008 at 11:47

Hammersmith radiologists cut processing time on medical reports after moving to automated transcription software.

By Miya Knights, 2 Oct 2007 at 16:00

IT PRO brings you a sneak peek of what you can expect to see and hear at Mobile World Congress, the mobile industry's biggest annual event, ahead...

By Maggie Holland, 7 Feb 2008 at 11:29

Korean phone maker is the latest high-profile name to commit to a device running Google's smartphone software platform.

By Chris Green<br/> <br/>, 14 Feb 2008 at 08:16

German financial services arm has achieved 90 per cent customer satisfaction rates after the introduction of new personalised, automated...

By Miya Knights, 22 Nov 2007 at 15:14

By Simon Williams, 21 Feb 2008 at 17:31

If you want fast efficient scanning to archive documents the Xerox DocuMate 262i has to be on your shortlist.

By Simon Williams, 9 Jul 2008 at 17:01