results for 'call centres'
Retailers call for help to combat online fraud
As research released today shows online fraud is up 10 per cent on last year, retailers are calling for law enforcement agencies and the payments...
Public sector CIOs call for more Government IT ambition
As the debate heats up in the lead up to the election, public sector chief information officers voice their desires for the next Government.
Ambulance call records lost in transit
The Scottish Ambulance Service confirms that 900,000 data records including names, addresses and phone numbers are lost by a courier.
Conservatives renew call for open source in government
Government is missing out on £600 million of open source savings, according to a new Conservative report into IT procurement practices.
iPod touch becomes a phone
Truphone's VoIP app moves over to iPod touch, giving phone call making abilities to the thin consumer entertainment device.
Small businesses call for 8Mbps broadband
A new survey has shown over half of all small businesses are dissatisfied with the speed of broadband they receive, along with the reliability of...
Specsavers focuses on customer service
Latest IT investment sees optician chain improve customer visibility and service with new call centre software to create a single view of the...
Texting and data dominate phone use
It seems that using a mobile phone no longer means making a phone call, as users increasingly turn to texting, photos and video for communication.
Invoxia NVX 610 desktop VoIP phone review
<br>The price may be high, but as Jonathan Bray explains, this desktop speakerphone with innovative conference call support has delivers simplicity...
MPs call for greater data breach action, union warns on job cuts
Justice Committee report and PCS job cuts warning raise concerns over the effectiveness of public data security and legislation.<br/>
Companies want £1 billion in public funds for green IT
A panel of companies and MPs gathered in Westminster yesterday to call on Government for a £1 billion fund to invest in greener, more efficient...
Cybercrime: The challenges of the Police Central e-crime Unit
Charlie McMurdie repeats her call for vendor and industry cooperation, while F-Secure's CTO calls for cybercrime to be considered as serious as...
Trend Micro launches Android security app
Trend's Android security application offers a number of features including download protection and call filtering.
Call for better parental controls on mobile phones
Researcher has called for the mobile industry to beef up internet controls on children's mobiles, citing a need for 'less talk and more action'.
Lord Carter begins universal broadband negotiations
An ongoing row over sharing broadband spectrum has spurred the communications minister to call the mobile operators into negotiations.
Garden centre goes green for conferencing
The UK's largest retail chain of garden stores is saving 25 per cent on call costs using a new audio conferencing web interface.<br/>
MPs call for infection detection database
Amongst a host of requests, the Science and Technology Select Committee calls for a malware detection database to be made available to the public.
Vodafone network bludgeoned by break-in
A break-in at a Vodafone facility in Basingstoke potentially left hundreds of thousands without the ability to call, text or surf the web.
Business travellers call for time-saving tech
As more business is conducted out of the office, travellers are demanding in-flight internet access on the go, a survey has found.
Innovate or die for 'next generation' security
The opening keynote of NetEvents sees Nir Zuk call time on the likes of Nokia and Microsoft, whilst looking to the 'next generation' of security....
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