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results for 'communications'

Customer complaining, call centre resolving, happy customer sequence

Ofcom speeds up comms complaints process

Time given to resolve problems before complaining has been slashed by four weeks by watchdog Ofcom. <br>

By Maggie Holland, 19 May 2009 at 11:00

Mobile/News

Rail firms trade mobile phones for Airwave

Security officers at Southeastern and South West Trains will be connected to British Transport Police over the emergency radio network.

By Nicole Kobie, 30 Jul 2008 at 11:14

Mobile/News

Virgin Games

Virgin Games rolls out new customer management tools

Virgin Games has taken on new software to provide more accurate and targeted customer communications and increase marketing results.

By Miya Knights, 24 Feb 2009 at 16:13

Public Sector/News

data bill

Ofcom slams mobile phone companies for excessive bills

Communications watchdog publishes action plan to help customers prevent high phone bills.<br>

By Karrie Kehoe, 1 Mar 2012 at 17:38

Mobile/News

More spent on online ads than mainstream TV

Ofcom's annual communications report makes for interesting reading, and shows how online ads are now dominating over TV.

By Georgina Prodhan, Reuters, 14 Aug 2008 at 10:06

Networking/News

Wireless internet spectrum

FCC spectrum sell-off may require free internet service

The US communications body is considering a proposal to require the winning bidder in its next spectrum auction to offer a free wireless internet...

By Kim Dixon, Reuters, 3 Dec 2008 at 09:15

Networking/News

Brocade buys Foundry for billions to compete with Cisco

Brocade Communications to buy data equipment maker Foundry for $3 billion in order to compete against the big boy on the block - Cisco.

By Reuters, 22 Jul 2008 at 11:04

Networking/News

Aeroplane

Ryanair invests €15 million into comms network

RyanAir has improved its IT and communications network to the tune of €15 million.

By Jennifer Scott, 22 Sep 2009 at 13:00

Networking/News

Green energy

Nokia Siemens Networks launches green base station solutions

In a push to reduce carbon emissions and costs, Nokia Siemens Networks has released a range of new climate change tackling products for...

By Jennifer Scott, 4 Nov 2009 at 13:21

Public Sector/News

Cloud storage for backing up your mobile phone

Although cloud storage isn’t a particularly new concept in computing, it is becoming more popular in the world of mobile communications - here's...

By Clare Hopping, 6 Apr 2009 at 11:49

Mobile/Analysis & Insight

Social networking

Social networking to eclipse business email?

Gartner believes social networking could challenge email for enterprise communications.

By Jennifer Scott, 30 Jun 2010 at 16:14

Mobile/News

Broadband

BT breaks five million broadband customers landmark

Communications giant BT has announced that it now has five million customers signed up to its broadband services.

By Jennifer Scott, 23 Dec 2009 at 11:05

Public Sector/News

Multitask

Multitasking Britons spend half their lives satisfying media craving

Ofcom's annual Communications Market Report reveals that we now spend 45 per cent of our day using digital media and technology, and are getting...

By Martin James, 19 Aug 2010 at 11:33

Networking/News

Online job ads

Should Civil Service jobs ads be online-only?

Moving job ads online will not only save money, MP Eric Pickles argues, but will also expose 'non-jobs' such as 'cheerleading development officer'...

By Martin James, 8 Jul 2010 at 12:00

Strategy/News

Network coverage

Mobile coverage issues blight majority of users

Following a report that showed regular network problems for mobile users, Ofcom's Consumer Communications Panel is asking mobile providers to offer...

By Jennifer Scott, 6 Oct 2009 at 11:00

Public Sector/News

Net neutrality

Vaizey favours ISP-run two-tier internet

The communications minister favours a two-tier speed system run by ISPs to the dismay of internet campaigners.

By Jennifer Scott, 17 Nov 2010 at 15:14

Email Delivery/News

Porn

ISPs encouraged to block porn sites

Communications minister Ed Vaizey urges broadband providers to block porn sites from their customers.

By Jennifer Scott, 20 Dec 2010 at 14:04

Public Sector/News

Comms

Unified comms market to hit $2.3 billion by 2016.

The unified communications market recovers, despite ROI uncertainties, according to a report from ABI Research that highlights the positive but...

By Adrian Bridgwater, 13 May 2011 at 08:20

Networking/News

Cloud computing

Vaizey: Cloud computing to solve ‘explosion’ of portable devices

In a less controversial speech compared to last week, communications minister Ed Vaizey gives his full support to cloud computing.

By Jennifer Scott, 22 Nov 2010 at 17:40

Cloud/News

Green Computing: Part 2

In the second part of our series looking at the environmental impact of business computing, IT PRO looks at the role videoconferencing and unified...

By Gary Flood, 17 Jan 2007 at 16:10

Networking/Analysis & Insight

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