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results for 'crm'

Focus on… Retail technology

As part of series of special reports, we take a look at how technology is changing the face of retail.

By Asavin Wattanajantra, 21 Aug 2009 at 15:35

Management/Features

Microsoft Dynamics to integrate Twitter

It's all about listening to customers, and Microsoft thinks that Twitter is a great way to do this.

By Asavin Wattanajantra, 13 Jul 2009 at 12:14

Internet/News

DWP modernises to speed up benefits

Department for Work and Pensions sees work behind the scenes using ECM and CRM solutions to speed up benefit applications.<br/>

By Asavin Wattanajantra, 5 Jun 2008 at 14:39

Client/News

SAP's apps get mobile on BlackBerrys

A partnership between SAP and RIM will bring 'Facebook-like' functionality to mobile business applications. <br/>

By Miya Knights, 2 May 2008 at 17:42

Internet/News

NetSuite headquarters

NetSuite targets SAP users with deep discounts

Software as a service provider goes after more CRM switchers with offers of 50 per cent off current costs.

By Chris Green, 3 Nov 2008 at 16:41

Internet/News

Yahoo HQ

Fresh Microsoft-Yahoo bid claims boosts share price

Shares in Yahoo were up 11 per cent in trading yesterday on talk that a tie-up of some kind with Microsoft could be back on the agenda.

By Kenneth Li and Eric Auchard, Reuters, 25 Jun 2008 at 14:55

Internet/News

Virgin Games

Virgin Games rolls out new customer management tools

Virgin Games has taken on new software to provide more accurate and targeted customer communications and increase marketing results.

By Miya Knights, 24 Feb 2009 at 16:13

Industry/News

CRM safe from spending cuts

Gartner says customer relationship management (CRM) projects will remain largely unaffected in European firms focused on increasing customer...

By Miya Knights, 30 Jan 2009 at 13:33

Management/News

Oracle updates CRM On Demand

Oracle CRM On Demand 16 improves flexibility and adds features.

By David Neal, 28 Jan 2009 at 13:18

Management/News

Halfords extends Salesforce.com investment

The retailer is streamlining its business services processes by deploying the workflow software of a Salesforce.com AppExchange partner.

By Miya Knights, 19 Dec 2008 at 14:13

Management/News

Poor design hinders business IT users

Most people waste time at work on badly designed software, according to new research.

By Ash Dosanjh, 19 May 2008 at 12:42

Client/News

Recruiter models to streamline business

Michael Page International is using new process modelling software in preparation for a major CRM roll out.

By Miya Knights, 13 May 2008 at 12:41

Client/News

Need to Know: CRM

CRM isn't any easy term to understand, but it's important for retail and other sectors.

By Asavin Wattanajantra, 21 Aug 2009 at 14:56

Management/Features

Morrisons to integrate Co-op IT

The announcement of Morrisons’ intention to buy 38 Co-op stores has revealed integration opportunities between the two retailers’ Oracle Retail...

By Miya Knights, 8 Dec 2008 at 12:43

Management/News

Insurance

Analyst predicts increased IT spending by UK insurers

Technology investment is set to grow to offset the impact of regulations and the economy on the insurance sector.

By Miya Knights, 20 Jun 2008 at 14:28

Management/News

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