results for 'customer service'
Post Office uses barcodes to authorise cash payouts to public
Payout service for money transfers will allow users to receive a bar code on paper or electronically, have it scanned in a Post Office and receive...
NetSuite brings business software to the iPhone
In another sign that Apple's iPhone smartphone will have a role to play in the enterprise, Software-as-a-Service provider NetSuite has announced...
Most users unhappy with mobile broadband quality
The overwhelming majority of mobile broadband users are experiencing problems with the quality of the service.
UPDATED: Microsoft announces new wave of web-based apps
Reacting to Google's growing efforts in the office software-as-a-service (Saas) market, Microsoft has announced a beta release of its latest Office...
Northern Rock web collapse exposes frailty in all online banking
Analysis: The online run on the bank experienced by Northern Rock has provoked concern over how reliable other online banking services are, as well...
Treasury to replace COINS database?
The Treasury may replace the COINS database and have public spending data published via a different service, a spokesperson has suggested.
Microsoft backtracks on Windows 7 downgrade deadline
Microsoft has scrapped its Windows 7 downgrade deadline having previously said the option would only be available until Service Pack 1 was released.
Google confirms $8.5 million Buzz settlement
Google tells Gmail users it has come to a $8.5 million settlement for a class action brought against its Buzz service.
Banks make online banking BlackBerry-friendly
Major banks add Monilink’s third-party BlackBerry access service to their online banking sites.
Netviewer Meet Business Edition review
Netviewer Meet Business Edition is an online meeting service bursting at the seams with features. But are they worth the £17 a month fee?
Millions of legitimate emails getting blocked by ISPs
Internet service providers (ISPs) are blocking millions of legitimate emails, an email delivery company has claimed.
Blyk ditches consumer model for Vodafone?
Blyk confirms Vodafone partnership, changing its operations from a consumer to service-based model - but will Orange be next to join in the UK?
Red Hat joins European open platform telecoms project
OPUCE project to produce next generation open standards-based telecoms service delivery platform.
O2 jumps on the discount broadband bandwagon
The mobile phone network unveils a range of heavily discounted DSL broadband services for O2 mobile phone customers, its first major broadband...
No OOXML in Office 2007 service pack
Next year's update of Microsoft's Office 2007 will see ODF and PDF support, but OOXML won't show until 'Office 14'.
Palm Pre users lose cloud data
It’s the Sidekick saga all over again, with yet another mobile cloud backup service losing users' data. This time the Palm Pre is in the frame.
Software-as-a-service gets open source licence
The Free Software Foundation has published a new open source licence to make SaaS-based application freely available for development.
Stanhope ditches tape for online backup
Property firm Stanhope moves from tape backup to online managed service to decrease data recovery times from days to minutes.
Nokia Siemens Networks launches green base station solutions
In a push to reduce carbon emissions and costs, Nokia Siemens Networks has released a range of new climate change tackling products for...
Big money vouchers to combat online fraud?
Prepaid voucher service to enable shoppers afraid of fraud and those unable to use credit cards to make high-value purchases online, but faces...
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