Questions raised over enterprise back-up processes

Survey of UK IT directors reveals startling proportion of companies either have no data recovery plans, or simply don't know what they are.

Larger organisations in both the public and private sector either do not have, or are unsure if they have, back-up and recovery plans, according to a recent survey of IT directors.

Some 102 organisations responded, with 94 companies saying they had a back-up and recovery plan in place while three said they did not and a further five did not know if they a plan at all. Of the three which did not have a plan in place, one claimed it was not important for their business, one cited lack of time and one cited lack of money as main reasons why.

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The survey - carried out by market research firm Continental Research on behalf of Dell - polled senior IT staff in government, education, manufacturing, IT, healthcare and financial services organisations in the UK.

Some 22 of the remaining 94 companies claimed that they test more than once a month, 24 of the 94 companies said they do so between every three to six months and, amazingly, nine of the 94 companies, had no idea if testing takes place at all.

"Most customers seem to recognise that they need storage - but a clear percentage does not go on to acknowledge they need to back that data up adequately," said David Holmes, marketing manager, storage enterprise at Dell UK.

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"At the SME level it still seems to be budget issue, but at the higher end a lack of resources seems to be the issue. This could be because organisations are struggling to keep staffing levels up to both look after the ongoing data storage load but also to do the backing up."

Of all 102 companies some 30 felt that while complying with data legislation is crucial they could not agree it provided clear business benefits.

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