IT glitch confuses Gatwick travellers

An error with flight information screens left travellers confused after the time change on Sunday.

An IT glitch at Gatwick Airport on Sunday caused confusion for travellers, as flight information screens didn't update following the time change early that morning.

A spokeswoman for the airport's owner BAA, said the glitch happened in the early hours of the morning, when the time switched from British Summer Time back to Greenwich Mean Time.

Clocks updated as they should, but information screens did not, and showed flights arriving an hour later than they should. "An IT error meant we were unable to update computer screens with flight times," the spokeswoman said.

While travellers to the airport, located to the south of Central London, were confused and lines at information desks were long, the glitch did not cause any flight delays, she said. "It meant flight information screens and screens in the baggage halls had to be done manually," she added.

The error was discovered about 6am Sunday morning and fixed by lunchtime, she said. While the isolated IT error has been resolved, it is not yet known what caused the problem.

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