Salesforce.com phishing highlights security loophole

A security vendor today urged organisations to install behavioural analysis software after the hosted software provider's database became a phishing target.

Salesforce.com, the on-demand software company, this week admitted it and its customers were targeted by cyber-criminals, prompting security experts to call for extra measures to track potentially risky online behaviour.

In an open letter to customers, the software-as-a-service market leader confirmed it had been the target of a phishing exercise designed to get its end-using customers to divulge sensitive financial information.

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It said the compromise occurred when a Salesforce.com employee fell victim of a phishing scam that allowed a Salesforce.com customer contact list to be copied.

"As a result of this, a small number of our customers began receiving bogus emails that looked like salesforce.com invoices," it warned.

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