Fasthosts' FTP spaces compromised

The largest web hosting firm in the UK has told its customers that some FTP spaces have been compromised, just a month after its systems were hacked.

The UK's largest web hosting company, Fasthosts, has said that a number of its customers' FTP spaces have been compromised, as the fallout from last month's hack on its systems continues.

In an email sent to its customers, Fasthosts wrote: "Today we have been made aware that a small number of our customers who did not change their passwords have experienced a compromise to their FTP space."

"As a result, in order to totally protect all of our customers, we have today implemented an automatic password change for every control panel, FTP or SQL password that was not previously reset. In 10 days time we will also reset all unchanged email passwords."

The company is sending replacement passwords out via Royal Mail, though reports suggest the sudden reset has caught a number of it customers by surprise, with their websites inaccessible while they wait for passwords to arrive.

Some people are even reporting that their sites have gone down. One said: "My company's site is currently down (now at least 3 hours, but possibly more) and the Fasthosts switchboard is jammed. Nothing has been said about this. I am not impressed."

Featured Resources

Key considerations for implementing secure telework at scale

Identifying the security risks and advanced requirements of a remote workforce

Download now

The State of Salesforce 2020

Your guide to getting the most from Salesforce

Download now

Fast, flexible and compliant e-signatures for global businesses

Be at the forefront of digital transformation with electronic signatures

Download now

Rethink your cybersecurity strategy for the new world

5 steps to secure the enterprise and be fit for a flexible future

Download now

Most Popular

How to find RAM speed, size and type
Laptops

How to find RAM speed, size and type

3 Aug 2020
How to use Chromecast without Wi-Fi
Mobile

How to use Chromecast without Wi-Fi

4 Aug 2020
How to move Windows 10 from your old hard drive to SSD
operating systems

How to move Windows 10 from your old hard drive to SSD

3 Aug 2020