Hardware failure top business threat, says report

Power disruptions leading to hardware failures are still the most serious risk to UK business continuity, according to a new report.

Hardware failure and power outages continue to top the list of reason for invoking disaster recovery or business continuity plans, according to the second-annual UK report of its kind.

But SunGard Availability Services UK's report on the major cause of business disruptions also found the proportion of flood-related customer invocations grew dramatically in 2007 as a result of heavy summer flooding, up from six per cent in 2006 to 12 per cent in 2007.

Hardware failures accounted for 35 per cent of invocations in 2007, down from 45 per cent in 2006. The second most common cause was once again power-related disruptions, which were responsible for 22 per cent of the total (down from 31 per cent in 2006).

Keith Tilley, SunGard's executive vice president for UK and Europe, said hardware failure is relatively straightforward to plan around. "The fact that it remains the number one reason for invocation indicates that our message - information availability should be considered at the highest levels of the organisation - has not yet got through," he said.

Coming in third, just ahead of the risk of flooding, communications were the cause of seven per cent of the total number of customer invocations. The report found 'denial of access' related calls increased three-fold in 2007 compared to the previous year. A further five per cent of invocations were due to data corruption.

Other examples included customers being unable to access their building due to its collapse; customers requiring alternative workspace due to denial of access and environmental restrictions caused by a local outbreak of Foot and Mouth disease and bomb alerts.

Featured Resources

Unlocking collaboration: Making software work better together

How to improve collaboration and agility with the right tech

Download now

Four steps to field service excellence

How to thrive in the experience economy

Download now

Six things a developer should know about Postgres

Why enterprises are choosing PostgreSQL

Download now

The path to CX excellence for B2B services

The four stages to thrive in the experience economy

Download now

Recommended

How to encrypt files and folders in Windows 10
encryption

How to encrypt files and folders in Windows 10

9 Apr 2021
The definitive guide to IT security
Whitepaper

The definitive guide to IT security

9 Apr 2021
Evidence suggests REvil behind Harris Federation ransomware attack
ransomware

Evidence suggests REvil behind Harris Federation ransomware attack

9 Apr 2021
Fujitsu taps Trend Micro to secure private 5G networks in smart factories
5G

Fujitsu taps Trend Micro to secure private 5G networks in smart factories

8 Apr 2021

Most Popular

Microsoft is submerging servers in boiling liquid to prevent Teams outages
data centres

Microsoft is submerging servers in boiling liquid to prevent Teams outages

7 Apr 2021
Hackers are using fake messages to break into WhatsApp accounts
instant messaging (IM)

Hackers are using fake messages to break into WhatsApp accounts

8 Apr 2021
How to find RAM speed, size and type
Laptops

How to find RAM speed, size and type

8 Apr 2021