Can you sack your IT department?

Between the credit crunch, the consumerisation of IT and the rise of cloud services, the role of the IT department is going to change.

The majority of chief information officers (CIOs) do think that far more applications will be delivered over the web in five years' time; 61 per cent of larger companies in a recent Coleman Parkes study for Salesforce.com. But only 43 per cent think that means their IT department is going to be smaller.

Lindsey Armstrong, Salesforce's president for Europe, the Middle East and Africa (EMEA), believes that's unrealistic unless the CIO learns to add value to the business.

"They think they're going to have the same size IT department, but they're going to deliver more for less, they're going to get more ROI and they're going to offer more innovation," she said. "It's no surprise many of them feel valued less by the board."

Serena Software's chief executive Jeremy Burton points out that younger employees have far more familiarity with technology and particularly online services and applications, which can be an opportunity or a threat for the IT team.

Advertisement
Advertisement - Article continues below

"If someone who's grown up with the web has got a tool he can pick up and solve a problem with, that he can deploy in the cloud, he's going to do it and he's probably not going to ask the IT team for permission," he said.

"I do believe the IT revolution is happening in [the] consumer [space]. The smart guys in the enterprise will watch and learn, the not-so-smart guys will stick their nose in the air and pretend consumer is all toys and the enterprise is different - and they'll end up in big trouble."

Featured Resources

Application security fallacies and realities

Web application attacks are the most common vulnerability, so what is the truth about application security?

Download now

Your first step researching Managed File Transfer

Advice and expertise on researching the right MFT solution for your business

Download now

The KPIs you should be measuring

How MSPs can measure performance and evaluate their relationships with clients

Download now

Life in the digital workspace

A guide to technology and the changing concept of workspace

Download now
Advertisement

Most Popular

Visit/strategy/28115/the-pros-and-cons-of-net-neutrality
Business strategy

The pros and cons of net neutrality

4 Nov 2019
Visit/security/ransomware/354171/microsoft-issues-statement-debunking-teams-ransomware-rumours
ransomware

Microsoft issues statement debunking Teams ransomware rumours

21 Nov 2019
Visit/public-cloud/34850/salesforce-takes-aws-relationship-to-the-next-level
News

Salesforce takes AWS relationship to the next level

19 Nov 2019
Visit/mobile/5g/354161/tests-show-uks-5g-network-is-450-faster-than-4g
5G

Tests show UK's 5G network is 450% faster than 4G

20 Nov 2019